Description
We are offering a long-term contract employment opportunity for an entry level Administrative Assistant in Portland, Maine. This role is vital to managing customer interactions and ensuring the efficient operation of office tasks.
Responsibilities:
Fielding high volume inbound calls with professionalism and courtesy.
Assisting customers with inquiries related to repairs and construction.
Coordinating service calls to field workers, providing them with necessary details about location and repair requirements.
Ensuring accurate data entry and maintenance of customer records.
Managing the depositing of checks and maintaining financial records.
Prioritizing tasks and demonstrating flexibility in response to changing business needs.
Undertaking filing tasks, ensuring documents are stored securely and can be retrieved easily.
Contributing to the growth of the business by being open to cross-training in multiple aspects of the operation.
Requirements
Demonstrable experience in answering inbound calls, with a focus on providing excellent customer service.
Proven expertise in handling customer queries and complaints, aiming to resolve issues in a timely and efficient manner.
Proficient in data entry tasks, with a high level of accuracy and attention to detail.
Excellent interpersonal skills, with the ability to communicate effectively both in writing and verbally.
Ability to multitask and manage time effectively, prioritizing tasks based on urgency and importance.
Ability to work independently as well as part of a team, demonstrating a collaborative approach to tasks.
High level of organizational skills, with the ability to maintain a systematic approach to tasks.
Comfortable working in a fast-paced environment, demonstrating resilience and adaptability.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
