This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12629555 **Health Information
System IT Technical Associate - College of Veterinary Medicine
Veterinary Administration**
In 2024 Forbes ranked the University of Illinois Urbana-Champaign as #13
among all US public colleges, on the basis of return on investment,
student success, student debt, and alumni leadership and influence. Only
one other campus featuring a veterinary college ranked above U. of I.
Job Summary
Responsible for analyzing, deploying and maintaining production level
applications for the Veterinary Teaching Hospital (VTH) within the
College of Veterinary Medicine. Focus on the health information,
inventory and purchasing, and onboarding systems used at the College of
Veterinary Medicine. Emphasis will be placed on analyzing, improving and
configuring application-level parameters to most efficiently match
operational procedures. End user support and training is integral to the
position. Work closely with the HIS, accounting, medical records teams,
clinical services within the Teaching Hospital, as well as the college
IT team, and AITS.
Duties & Responsibilities
SANDI Patient Electronic Medical Record System and Inventory
Management System (IMS) End User Support- 40%
Analyze, troubleshoot, and resolve end user problems and devise
solutions.
Analyze, investigate, document and report errors back to application
development team.
Database administration including user setup, taxonomy, pricing and
lab test setup.
Test application patches and new features,
Use TDX ticket system to document technical issues and resolutions.
Use Github to document technical issues escalated to application
development for resolution.
Prepare documentation and provide training for end users.
Support production critical activities during non-business hours as
needed. This may require evening or weekend hours, depending on
business cycles of the teaching hospital.
SANDI and IMS Administration - 35%
Work with and support VTH Pharmacy, Storeroom and Accounting
purchasing agents responsible for the procurement of VTH clinical
tangible goods.
Collaborate with and serve as backup for the hospital charge auditor
ensuring system pricing audits and compliance are completed and
SANDI is appropriately updated.
Other duties related specifically to the VTH Health Information
Systems and supported Services.
General Technical Support - 25%
Maintain Canvas training modules use for all VTH onboarding.
Maintain security access in all hospital applications, including but
not limited to, SANDI, IMS and Canvas.
Responsible for the systematic setup and VTH application access for
new, promoted or transitioning personnel within the hospital.
Coordinate security access and training for DVM and affiliate year
students, clinicians including interns and residents, veterinary
assistants and technicians, and volunteers.
Other Duties as assigned.
Minimum Qualifications
-
High school diploma or equivalent.
-
Any one or any combination totaling two (2) years (24 months) from
the following categories:
A. College coursework which includes Information Technology (IT), IT
Management, Programming, IT systems, or a closely related discipline, as
measured by the following conversion table or its proportional
equivalent:
30 semester hours equals one (1) year (12 months)
Associate\'s Degree (60 semester hours) equals eighteen months (18
months)
90 semester hours equals two (2) years (24 months)
Bachelor\'s Degree (120 semester hours) equals three (3) years (36
months)
B. Work experience in IT-related functions, such as hardware/software
support, programming, network design, network engineering, IT systems
integration, or closely related field.
Preferred Qualifications
Prior experience working with Health Information Systems (HIS) or
supporting a Health Information System (HIS) desired.
Knowledge, Skills and Abilities
High level analytical ability.
Attention to detail
Ability to work with clients from varied administrative, academic,
cultural and linguistic backgrounds utilizing clear, concise written
and oral communications.
Ability to provide quick, alternate solutions. Professional and
courteous demeanor to achieve optimal level of customer service.
Ability to respond quickly to requests throughout the teaching
hospital.
Demonstrated proficiency in learning new software systems.
Strong computer skills, including familiarity with Windows and
Excel.
A strong interest in continuous learning and the ability to grow
professionally, displaying self-directed characteristics and
personal initiative.
Knowledge of medical terminology or biological science.
Appointment Information
This is a 100% full-time Civil Service 5031 - Information Technology
Technical Associate position, appointed on a 12-month basis. The
expected start date is as soon as possib
