This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12632330
r
rLearning Management System (LMS) Administrator (FT), CFRE20255LT
r
rLearning Management System (LMS) Administrator (FT), CFRE20255LT
The College of DuPage is a comprehensive community college located 27
miles west of downtown Chicago, vitally connected to our local area for
over 50 years. We prepare students for a lifelong passion for learning
on our 273-acre campus which is home to nine associate degrees and a
wide variety of professional and technical certificates. Many of these
credentials prepare students to seamlessly articulate into the
baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an
inclusive and welcoming community environment. We are an equal
opportunity employer committed to diversity in the workforce. Our
connection to the larger metropolitan area is essential to our success
and provides a wealth of diverse cultural and recreational
opportunities.
Primary Duties and Responsibilities:
The LMS Administrator is responsible for the management, maintenance,
and support of the organization\'s Learning Management System. This role
involves configuring the LMS, managing user access, and troubleshooting
issues. The LMS Administrator is also responsible for ensuring the LMS
meets the academic and operational needs of faculty, students, and
staff. The administrator collaborates with instructional designers,
faculty, IT staff, and other stakeholders to ensure the effective use
and continuous improvement of the LMS in enhancing teaching and
learning.
Manage and maintain the day-to-day operations of the LMS (Blackboard) by
performing routine system audits, monitor updates, and backups.
Troubleshoot technical issues and coordinate with vendors for timely
resolutions.
Monitor system performance and optimize to ensure high availability and
reliability.
Administer roles and permissions.
Provide technical support and troubleshooting for faculty, staff, and
students regarding LMS-related issues by developing and maintaining LMS
documentation and creating/monitoring helpdesk requests with vendor
related to LMS issues.
Work closely with instructional designers, LX/Accessibility Designer, LT
staff, and faculty to integrate tools and features that enhance
learning.
Conduct training sessions for faculty and LT staff on effective LMS
usage, including new features, tools, and best practices.
Collaborate on the design and implementation of learning solutions and
instructional technologies that align with institutional goals.
Assist in the integration of third-party applications, plugins, and LTI
tools into the LMS.
Collaborate with IT to ensure seamless integration between LMS and other
systems such as Student Information Systems (SIS), authentication
services, and library services.
Collaborate with vendors and internal IT teams to implement system
upgrades and ensure compatibility with evolving technologies.
Generate and analyze reports related to LMS usage, course completion,
and other metrics to support academic decision-making and assist in the
development of dashboards and other tools for tracking key performance
indicators (KPIs) related to online learning.
Ensure the LMS complies with institutional policies, data security
standards, and accessibility regulations (e.g., ADA, WCAG).
Support efforts related to FERPA compliance and maintain the
confidentiality of student records.
Keep up to date with emerging trends in higher education technology and
suggest improvements by regularly reviewing system features,
functionality, and usage.
Participate in ongoing professional development to stay current with
changes in educational technology, LMS systems, and higher education
trends.
Serve on the Learning Technologies Steering Committee, Online Quality
Committee, and participate in local, regional, statewide, and national
consortia of online and technology-related teaching and learning.
Perform other duties as assigned.
Qualifications:
Education
Bachelor\'s degree in Information Technology, Instructional
Technology, Educational Technology, or a related field required.
Master\'s degree preferred. LMS Admin experience can be
substituted.
Experience
Minimum 3-5 years of experience managing and administering an LMS in an
academic or corporate environment required.
Experience in higher education is strongly preferred.
Experience with integrating third-party tools and systems with LMS
platforms.
Strong technical proficiency in one or more LMS platforms (e.g.,
Blackboard, Canvas, Moodle).
Basic knowledge of instructional design principles and best practices.
Proficiency in SQL, HTML, CSS, and APIs is preferred.
Excellent problem-solving and troubleshooting skills.
Strong interpersonal, communication, and organizational skills.
Ability to work independently and as part of a team, with excellent time
management sk
