This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12647408 Department
BSD CME - RSS Program
About the Department
The University of Chicago biomedical enterprise houses three entities:
the Biological Sciences Division (BSD), the University of Chicago
Medicine (UCM), and the Pritzker School of Medicine. Collectively called
UCM, we are one of the nation\'s leading academic medical institutions
and have been at the forefront of discovery, education, and clinical
care since 1927. Located 20 minutes south of downtown Chicago, our Hyde
Park main campus provides a single environment for learning,
world-renowned basic science and clinical research, and outstanding
clinical care.
Job Summary
The job performs routine assignments related to academic, research,
clinical or administrative programs.
Responsibilities
Work with CME and Department staff, course faculty, and external
partners/affiliates to build accredited RSS activities in an online
Learning Management System (EthosCE).
Review RSS documentation for clarity, completeness, consistency, and
compliance with ACCME and institutional guidelines.
Communicate identified issues regarding RSS documentation, policies
& procedures and recommend a resolution. These documents typically
include disclosure statements, promotional materials, and
presentations.
Work with internal and external learner participants to ensure
accurate ACCME PARS learner data transfer from EthosCE.
Monitor and respond promptly to general inquiries in the CME inbox
and main phone line.
Provide backup and assist with customer support for live (in-person
and virtual) activities, conferences, and webinars.
Assist the CME team in maintaining accreditation status with the
Accreditation Council for Continuing Medical Education (ACCME).
Remain abreast of accreditation criteria as well as institutional
policies and procedures.
Attend professional development workshops, meetings, and webinars.
Assist with special projects or initiatives as needed.
Uses general understanding and experience to administer the delivery
of services to program participants and/or beneficiaries.
Plans and conducts quality assurance reviews and recommends changes
as appropriate.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related
field.
Work Experience:
Minimum requirements include knowledge and skills developed through
Certifications:
Preferred Qualifications
Experience:
Previous customer service, administrative support, or event
coordination experience.
Experience in accredited continuing education.
Familiarity with ACCME, AMA, PhRMA, FDA, and OIG guidelines.
Experience working in an academic medical center or university.
Experience in a professional medical environment working closely
with physicians.
Preferred Competencies
Ability to effectively represent the mission, values, and strategic
plan of the organization and leaders through work products, efforts,
and communication.
Excellent time management and multitasking abilities in fast-paced
environments.
Proficient in clear and professional communication with the ability
to translate technical concepts for a non-technical audience.
Possessing a pleasant, patient, and friendly demeanor.
Demonstrating strong decision-making and analytical skills.
Showing attention to detail and organizational capabilities.
Capable of working effectively within a team.
Self-motivated and adaptable to change.
Ability to interact comfortably with senior executives, faculty,
physicians, and staff.
Ability to use appropriate resources to resolve an issue.
Listens attentively to others, asks clarifying questions to ensure
understanding, and responds appropriately.
Demonstrates openness to feedback and works to accurately understand
and follow instructions.
Responds to emails, messages, and requests in a timely and
professional manner.
Follows up as needed to ensure tasks are completed and demonstrates
a commitment to supporting team goals and priorities.
Ability to assist with event logistics, respond to inquiries
professionally, and provide a positive experience for attendees.
Working Conditions
Fully remote.
Occasionally meetings/conferences are held evenings or weekends
incumbent could be required to provide technical registration
support as necessary.
Application Documents
Resume (required)
Cover Letter (preferred)
