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https://illinoisjoblink.illinois.gov/jobs/12629955 Department
F&A HR - Benefits Service Center
About the Department
The University of Chicago offers a wide variety of benefits programs and
resources to its employees. From our health plan options and wellness
programs, to our continuing education opportunities and competitive
retirement plans, the University is committed to providing benefits that
matter to you at each stage of your employment.
Job Summary
This role provides specialized business support for the development,
implementation and administration of cost-effective benefits programs
such as pension plans and life, health and disability insurance.
Responsibilities
Under general supervision, administers the University\'s Health and
Welfare, and Retirement benefits.
Counsels staff, faculty, retirees, and their families in their
initial plan enrollments, making changes to their benefits during
the year (family status changes), during open enrollment, and at
retirement/termination of their employment at the University via
telephone, e-mail, and one-on-one contact.
Reviews, approves, processes/finalizes the enrollment/disenrollment
of medical, dental, vision, flexible spending, health savings
accounts, life disability and retirement benefits for active staff,
faculty and retirees via Workday, while ensuring they meet specific
policies and guidelines.
Serves as the primary resource for interpretation of all benefits.
Assists with the resolution of health and welfare benefit issues for
active staff/faculty, retirees and health plan providers regarding
enrollment and coverage matters via e-mail and phone.
Interacts with unit administrators regarding employee benefits for
new hires and current employees.
May manage and/or administer one or more designated benefit plans.
Conducts benefit presentations for employees and new hires, and
additional projects as needed per the Director of Benefits and
Benefits Manager.
Provides specialized business support for the development,
implementation and administration of cost-effective benefits
programs such as pension plans and life, health and disability
insurance.
Supports staff, faculty, retirees, and their families in their plan
enrollments, making changes to their benefits during the year,
especially during open enrollment, and at termination of their
employment at the University via telephone, e-mail, and one-on-one
contact.
Following established policies and procedures, administers employee
benefits programs. Assists employees with benefit questions and
problems. Assists in the maintenance of benefits records and
documents.
Has limited knowledge of federal and state laws pertaining to a
specific subject area.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the
equivalent experience in related field (not typically required to have a
four-year degree).
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7
years of work experience in a related job discipline.
Certifications:
Preferred Qualifications
Education:
Bachelor\'s degree in business, finance, or a related field.
Experience:
Benefits, human resources, or business related experience.
Background in a variety of benefits services, such as health and
welfare, medical, and retirement.
Technical Skills or Knowledge:
Proficient knowledge of Microsoft Office.
Preferred Competencies
Work in a high call and email volume environment.
Excellent verbal and written communication skills.
Distinguished presentation skills.
Exceptional interpersonal skills.
Superb customer service skills.
Accomplished analytical skills.
Work independently and as part of a team.
Maintain confidentiality.
Work on multiple projects simultaneously, set priorities, and meet
deadlines.
Maintain broad-based knowledge of all benefit plans offered by the
University.
Effectively communicate information that may not be well received.
Research, analyze and present data and recommendations in an
organized and logical manner.
Outstanding level of confidentiality, judgment, discretion and
diplomacy while working with various individuals at all levels of
the organization.
Working Conditions
Remote, one day in office per month.
Application Documents
Resume/CV (required)
Cover Letter (preferred)
References Contact Information (2)
When applying, the document(s) MUSTbe uploaded via the My
Experience page, in
