Description We are in search of an Administrative Assistant to join our team in Waltham, Massachusetts. The focus of this role will be on providing exceptional customer service, managing inbound calls, and maintaining accurate data entry. This short term contract opportunity is situated within the industry and requires a highly organized individual with a keen attention to detail.
Responsibilities:
Manage and accurately process customer credit applications
Provide exceptional customer service, resolving any inquiries promptly
Answer inbound calls in a detail oriented manner, ensuring customer needs are met
Conduct accurate data entry, maintaining meticulous customer credit records
Manage email correspondence efficiently, ensuring timely and accurate responses
Handle inbound and outbound calls, providing information and assistance as needed
Schedule appointments, ensuring optimal utilization of resources
Utilize Google Drive for data storage and retrieval
Perform receptionist duties as needed, ensuring smooth office operations Requirements - Proficient in answering inbound calls and handling customer service inquiries
Strong data entry skills and attention to detail
Excellent written communication skills for email correspondence
Experience in managing both inbound and outbound calls
Ability to schedule appointments and manage calendars effectively
Familiarity with Google Drive and its suite of applications
Experience in performing receptionist duties including greeting visitors and handling inquiries
Strong organizational skills and the ability to multitask effectively
Detail oriented demeanor and excellent interpersonal skills
Proactive, self-motivated, and able to work independently
High school diploma or equivalent education level
Previous experience in an administrative or office setting is preferred. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
