Description
We are actively searching for an Administrative Assistant to be part of our team in the Leasing Services industry, located in Hopewell, Virginia. This role offers a short-term contract employment opportunity, where the selected candidate will be involved in various administrative tasks, customer service, and data management related to our Housing Choice Voucher and Project Based Voucher programs.
Key responsibilities:
Serve as the primary contact point for the Housing Choice Voucher Program Department, handling both inbound and outbound calls.
Manage and update the voucher wait list in both electronic and paper formats.
Assist with the preparation and execution of Briefings.
Perform Housing Quality Standard Inspections as needed.
Support the process of tenant approval, re-examination, interim examination, and inspections.
Maintain accurate and up-to-date program records, both electronic and paper.
Provide guidance to stakeholders regarding responsibilities and procedures.
Assist in the preparation of periodic reports and related documentation.
Conduct routine office duties such as scheduling appointments, answering telephones, screening calls, and filing.
Uphold and comply with Program policies and regulations as directed.
Perform other related tasks as assigned.
Requirements - Proven experience in answering inbound calls and managing both inbound and outbound calls effectively
Exceptional customer service skills, with a customer-first attitude and the ability to handle customer inquiries and complaints professionally
Proficiency in data entry, with a focus on accuracy and speed
Excellent email correspondence skills and the ability to communicate effectively through written communication
Strong knowledge and experience in using Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
Ability to schedule appointments efficiently, ensuring optimal use of company resources
Prior experience or knowledge in supportive housing would be advantageous
Ability to multitask, prioritize, and manage time effectively
Excellent interpersonal skills, with the ability to work well in a team and independently
High level of organizational skills, with a keen eye for detail
Ability to handle confidential information with discretion. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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