JOB REQUIREMENTS: We Energies, a subsidiary of WEC Energy Group, is
seeking a Customer Service Supervisor in our Port Washington, Wisconsin
location. The Customer Service Supervisor position is currently a
full-time in-person role. About Us WEC Energy Group is one of the
nation\'s largest electric generation and distribution and natural gas
delivery holding companies serving 4.7 million customers across the
Midwest. We are committed to providing clean, reliable, and affordable
energy in an environmentally sustainable manner. Customers are the heart
of our business, and we work every day to help grow and support
communities where we provide vital energy services. As a Fortune 500
company, we value and develop our employees who are making a difference
in a mission that matters. We don\'t just offer a job; we provide
fulfilling careers where safety and well-being are paramount. Join our
team and experience first-hand our commitment to your success. We offer
competitive pay and benefits to recognize your hard work and dedication.
If you\'re talented, energetic and ready for a career with a future, we
want you on our team. We are powered by a diverse and inclusive
workforce fueled by the pride in what we do. If you\'re driven by the
passion to change lives, this is the place for you. Job Responsibilities
The Customer Service Supervisor is responsible for the following duties:
Lead a team of Service Managers, Energy Service Consultants, Customer
Service Technicians, Designers, Expediting Clerks, and other clerical
employees Provide a high level of proactive service to We Energies gas
and electric customers Provide coaching, counseling, discipline,
training and development to team members as required Establish
performance management and development plans (goals) annually with each
team member Monitor performance, reinforce expectations, evaluate and
communicate performance levels to individual team members and adjust
plans and priorities to meet goals as necessary Provide strategic
leadership to establish and maintain relationships with customers and
communities that result in strong loyalty to WEC Energy Group as an
energy provider Work with Area Management for both Gas and Electric to
ensure customer service and design needs are met and a high quality
product is maintained Create an environment for team members to provide
proactive service to customers and communities concerning electric, gas,
and steam delivery issues Lead the service team to be the customer
advocate for customers, to help customers makegood decisions and to
influence action internally This position is part of a rotation for on
call/off hours response Minimum Qualifications Associate\'s Degree
in... For full info follow application link. We Energies is an Equal
Opportunity/Affirmative Action employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability, or protected veteran status.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/D8D4C85844AC4279 Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.
