Professional Development Opportunities- Participate in training
programs, workshops, and conferences.
Essential Duties and Responsibilities:\
Provide case management services for a designated child support case
load, utilizing expertise in policies, procedures, and state and federal
regulations to advance cases through administrative and legal
processes.\
Establish and enforce child support orders as per guidelines.\
Conduct investigative research to locate non-custodial parents.\
Review and analyze records to gather crucial information essential to
cases.\
Educate customers about the process and available options, addressing
and responding to customer inquiries.\
Validate and verify existing data within an automated child support
system.\
Manage child support cases and collaborate with legal staff via Zoom,
email, and phone
Minimum Requirements\
High school diploma or GED required and 4+ years of relevant
professional experience required, or equivalent combination of education
and experience.\
Associate degree with 2+ years experience preferred\
Must live in or near Kansas City, KS and be able to work onsite\
Strong customer service skills with a professional and helpful
demeanor\
Comfortable using technology and computer systems for daily work
tasks\
Excellent written and verbal communication skills
HumanServices #LI-Onsite
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, age, national
origin, disability, veteran status, genetic information and other
legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not
limited to job location, a candidate\'s education, training, experience,
expected quality and quantity of work, required travel (if any),
external market and internal value analysis including seniority and
merit systems, as well as internal pay alignment. Annual salary is just
one component of Maximus\'s total compensation package. Other rewards
may include short- and long-term incentives as well as program-specific
awards. Additionally, Maximus provides a variety of benefits to
employees, including health insurance coverage, life and disability
insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be
commensurate with job duties and relevant work experience. An
applicant\'s salary history will not be used in determining
compensation. Maximus will comply with regulatory minimum wage rates and
exempt salary thresholds in all instances.\
Minimum Salary\
\$ 17.00\
Maximum Salary\
\$ 17.00
