We're looking for people who put their innovation to work to advance our
success - and their own. Join an organization that ensures a more secure world
through connecting and protecting our customers with inventive electrical
solutions.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Serve as the main point of contact for key data center clients regarding
service-related matters.
Develop and maintain positive relationships with customers to understand their
needs.
Ensure timely and high-quality service delivery to key accounts.
Collaborate with internal teams to resolve customer issues and improve service
quality.
Find opportunities for upselling and cross-selling services.
Conduct regular business reviews and provide performance insights to clients.
Negotiate service agreements and renewals with key customers.
Monitor customer satisfaction and implement improvements based on feedback.
Develop strategic plans for account growth and retention.
Stay informed about industry trends and competitive service offerings.
Act as the Professional Services liaison between nVent and assigned key data
center and networking (DNS) accounts and ensure a positive relationship is
maintained and their business needs are met.
Develop business strategies that benefit both the company and assigned
accounts in the data center (DNS) space.
Grow and be responsible for large, sophisticated accounts around the world.
Although we have this posted to multiple locations, we are only making 1 hire*
YOU HAVE:
Bachelor's degree in a related field or equivalent work experience.
Ideally, you will have experience in training, key account management,
and technical project management.
Will work remotely from a home office and travel 25% of the time on average
(mainly in the US but at times globally). A valid driver's license is
required.
Knowledge in program/project management preferred.
Skills in leading multiple tasks/projects along with the ability to work in
a self-directed manner.
Skills to consistently develop and recommend solutions with maximum value.
Skills to develop and deliver effective presentations and proposals.
Skills to effectively resolve quality and delivery concerns in a professional
and timely manner.
WE HAVE:
A dynamic global reach with diverse operations around the world that will
stretch your abilities, provide plentiful career opportunities, and allow
you to make an impact every day
nVent is a leading global provider of electrical connection and protection
solutions. We believe our inventive electrical solutions enable safer systems
and ensure a more secure world. We design, manufacture, market, install
and service high performance products and solutions that connect and protect
some of the world's most sensitive equipment, buildings and critical
processes. We offer a comprehensive range of systems protection and electrical
connections solutions across industry-leading brands that are recognized
globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United
States is in Minneapolis. Our robust portfolio of leading electrical product
brands dates back more than 100 years and includes nVent CADDY, ERICO,
HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees
worldwide
Through our nVent in Action matching program, we provide funds to nonprofit
and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our
employees and our customers. We're known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
Pay Transparency
nVent's pay scale is based on the expected range of base pay for this job
and the employee's work location. Employee pay within this range will be
based on a combination of factors including knowledge, skills,
abilities, experience, education, and performance. Where federal,
state, or local minimum wage requirements exist, employee pay will comply.
This position is posted in multiple locations and as such, the expected
job-based pay scale may vary based on the location per the table below:
Compensation Range:Geographic Region A: $105,000.00 -
$195,000.00Geographic Region B: $115,500.00 -
$214,500.00Geographic Region C: $126,000.00 - $234,000.00
