This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12664825 **Associate Director,
Test Security Investigations
College Board - Risk Management
Location: Remote**
This is a full-time position
About the Team
The Test Security team at College Board is a close-knit, collaborative
team of 21 people with a passion for fairness in our assessments. The
team is committed to protecting the integrity of all College Board
assessments and the reputation of the organization. We pride ourselves
on conducting consistent, fair investigations using best-in-class
investigative techniques and innovative tools and analyses to prevent,
deter and detect attempts to gain an unfair advantage on College Board
exams.Our investigative team is currently made up of 6 individuals, but
we work closely with our broader Test Security department to lead
investigations into fraud, potential misconduct and score validity
issues in coordination with Information Security, Cyber Security,
Psychometrics, Data Science and Operations as well as a variety of
external vendors to support the administration and security of our
assessments.
About the Opportunity
As the Associate Director of Test Security Investigations, you will lead
investigations into fraud, potential testing misconduct and score
validity issues for College Board assessments. Your primary focus will
be managing cases identified through post-administration analyses, tips
and reports as well as monitoring the web and social media for posts
about test content and potential testing misconduct together with our
third-party web monitoring vendor. You will manage investigative cases,
including compiling relevant evidence for such cases and conducting
interviews of impacted individuals, as needed. You will work closely
with the investigative team and collaborate with other internal teams on
such investigations to gather evidence for cases and apply consistent
evidentiary standards for case disposition. Additionally, you will drive
improvements to investigative analyses and processes through in-depth
analysis of available data and analysis tools. Your role is critical in
supporting the integrity of our assessments and our brand reputation.
In this role you will:
Implement and enhance best-in-class test security services in support
of valid and fair administration of all CB assessments (80%)
Complete thorough investigations of testing misconduct across
College Board\'s digital-based assessments within required timelines
and provide case adjudication recommendations to managers based on
overwhelming evidence (e.g., telemetry, data analytics, interviews,
and social media detections)
Thoroughly review hotline tips and internal referrals to identify
actionable information and potential next steps before an
investigation is initiated
Conduct cross-functional collaboration with Information Security,
Cyber Defense, Data Science, and Psychometrics colleagues regarding
security functionality needs for platforms and tools, enhancements
to business processes to address data security access threats, and
to ensure a thorough understanding of current and emerging test
security threats
Complete pre-exam data analytics prior to SAT and AP test
administrations to identify higher risk test takers and implement
mitigation measures. Conduct analyses within the subsequent 30 days
to identify and inform managers of risk trends in certain
international markets and higher risk states
Execute the team\'s structured communications framework to provide
responsive and deescalating assistance to customers\' test
security-related inquiries via the timelyacknowledgement of
inquiries and follow-on feedback within required timelines. When
appropriate, discuss investigative findings with our customers
(i.e., students, parents, and high school and college educators) and
with an emphasis on providing feedback that conveys professional
candor, clarity, and empathy
Travel and conduct test day observations at test centers worldwide
to assess test security compliance, conduct investigations, and
share findings with fellow investigators to identify test security
risk trends
Support best-in-class test security services for all CB assessments
with a targeted content monitoring and exposure strategy (20%)
Conduct overt and covert surveillance across various social media
sites to detect, mitigate, and investigate the posting of exam
materials
Assist test security colleagues in reviewing suspected content
images detected by our web patrol vendor, participate in confirming
the images\' validity, collaborate cross-functionally to discuss
your findings, and initiate investigations to hold offending test
takers accountable
Assist managers and colleagues in developing and implementing an
enhanced content exposure strategy
About You
You have:
