This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12664825 **Associate Director, Test Security Investigations

College Board - Risk Management

Location: Remote**

This is a full-time position

About the Team

The Test Security team at College Board is a close-knit, collaborative team of 21 people with a passion for fairness in our assessments. The team is committed to protecting the integrity of all College Board assessments and the reputation of the organization. We pride ourselves on conducting consistent, fair investigations using best-in-class investigative techniques and innovative tools and analyses to prevent, deter and detect attempts to gain an unfair advantage on College Board exams.Our investigative team is currently made up of 6 individuals, but we work closely with our broader Test Security department to lead investigations into fraud, potential misconduct and score validity issues in coordination with Information Security, Cyber Security, Psychometrics, Data Science and Operations as well as a variety of external vendors to support the administration and security of our assessments.

About the Opportunity

As the Associate Director of Test Security Investigations, you will lead investigations into fraud, potential testing misconduct and score validity issues for College Board assessments. Your primary focus will be managing cases identified through post-administration analyses, tips and reports as well as monitoring the web and social media for posts about test content and potential testing misconduct together with our third-party web monitoring vendor. You will manage investigative cases, including compiling relevant evidence for such cases and conducting interviews of impacted individuals, as needed. You will work closely with the investigative team and collaborate with other internal teams on such investigations to gather evidence for cases and apply consistent evidentiary standards for case disposition. Additionally, you will drive improvements to investigative analyses and processes through in-depth analysis of available data and analysis tools. Your role is critical in supporting the integrity of our assessments and our brand reputation.

In this role you will:

Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%)

Complete thorough investigations of testing misconduct across

College Board\'s digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections)

Thoroughly review hotline tips and internal referrals to identify

actionable information and potential next steps before an investigation is initiated

Conduct cross-functional collaboration with Information Security,

Cyber Defense, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools, enhancements to business processes to address data security access threats, and to ensure a thorough understanding of current and emerging test security threats

Complete pre-exam data analytics prior to SAT and AP test

administrations to identify higher risk test takers and implement mitigation measures. Conduct analyses within the subsequent 30 days to identify and inform managers of risk trends in certain international markets and higher risk states

Execute the team\'s structured communications framework to provide

responsive and deescalating assistance to customers\' test security-related inquiries via the timelyacknowledgement of inquiries and follow-on feedback within required timelines. When appropriate, discuss investigative findings with our customers (i.e., students, parents, and high school and college educators) and with an emphasis on providing feedback that conveys professional candor, clarity, and empathy

Travel and conduct test day observations at test centers worldwide

to assess test security compliance, conduct investigations, and share findings with fellow investigators to identify test security risk trends

Support best-in-class test security services for all CB assessments with a targeted content monitoring and exposure strategy (20%)

Conduct overt and covert surveillance across various social media

sites to detect, mitigate, and investigate the posting of exam materials

Assist test security colleagues in reviewing suspected content

images detected by our web patrol vendor, participate in confirming the images\' validity, collaborate cross-functionally to discuss your findings, and initiate investigations to hold offending test takers accountable

Assist managers and colleagues in developing and implementing an

enhanced content exposure strategy

About You

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