Description
We are offering a short-term contract employment opportunity for an Administrative Assistant in the Hospitality industry located in Cambridge, Massachusetts. As an Administrative Assistant, your primary role will be to manage administrative tasks, including maintaining records, processing applications, and resolving inquiries, with an emphasis on customer service.
Responsibilities:
Accurately process customer credit applications in a timely manner
Ensure customer credit records are kept up-to-date and precise
Address and resolve customer inquiries promptly and in a detail-oriented manner
Monitor customer accounts and perform necessary actions
Manage inbound and outbound calls, providing excellent customer service
Perform data entry tasks with high attention to detail
Maintain detail-oriented email correspondence with customers and team members
Schedule appointments efficiently using Microsoft Outlook
Utilize Microsoft Excel, PowerPoint, and Word to complete administrative tasks
Ensure smooth front desk operations, coordinating and managing schedules
Requirements
Proficient in answering inbound calls and managing inbound/outbound calls effectively
Demonstrated excellence in customer service
Ability to perform data entry tasks with accuracy and speed
Experience in managing email correspondence professionally and promptly
Proficient in Microsoft Suite, including Excel, Outlook, PowerPoint, and Word
Proven ability to schedule appointments effectively and efficiently
Experience in the hospitality industry is preferred
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Ability to multitask and prioritize work under pressure
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
