Job Description:
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Building strong relationships with patients
Inbound and Outbound Calls to patients and prescribers
Scheduling of patient medication deliveries
Data Entry
Experience:
At least 1 year of experience as a pharmacy technician coordinating activities in an administrative support function.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Skills:
Call center
Prior Authorization
Precertification
Education:
Verifiable High School diploma or GED is required.
RI Pharmacy Technician License
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
