This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13226158 At
Vertiv, we design, manufacture, and service mission-critical
infrastructure technologies for vital applications in data centers,
communication networks and commercial and industrial environments. We
are the trusted Service Provider for 70%+ of Fortune 500 companies,
including industry-leading data centers and providers of colocation and
cloud service.
Why Vertiv is the best company for Field Service professionals:
Vertiv is an industry leader in Technology and Services with a
best-in-class Customer Service and Safety culture
Company leaders have many years of hands-on Field Service experience
in this industry and many others
Tremendous focus is placed on employee technical and leadership
development
Technical Training takes place in our state-of-the-art Training
Academy or Regional Training Center with a strong focus on
immersive, hands-on learning
Competitive benefits include smartphone, laptop, personal protective
equipment (PPE), other tools-of-the-trade, 401k with a company match
& Generous PTO/Vacation Plan, Medical, Vision & Dental & more
Abundant technical resources including 24/7 Technical/Factory
Support and technical online libraries of product documentation,
work instructions, and self-help troubleshooting guides
Company-wide commitment to promoting a strong work/life balance
An employer-of-choice for Veterans with technical backgrounds
The Site Leader will provide world class jobsite leadership for large,
long-duration, high-profile orders of Vertiv power and/or thermal
equipment. The Site Leader is the primary Vertiv Service on-site
technical representative for large jobs, from construction start,
through start-up, site acceptance testing, and project completion. The
Site Leader is required to establish, grow and maintain excellent
rapport with all customers, co-workers, sales representatives and others
as appropriate. The Site Lead is required to work in tandem with the
assigned Project Manager to drive cost controls, schedule adherence,
resource management, and ultimately a positive customer experience.
DUTIES & RESPONSIBILITIES:
ROLE SUMMARY
Provide jobsite technical leadership for large projects
Factory certified on a variety of products that interact with
Liebert systems:
Expert working knowledge of Electrical Power Distribution,
Generators, Switchgear, Automatic Transfer Switches, et al.
Leads an on-site team of 1-2 Project Leaders who may be leading
crews of 1-10 Technicians each
Represents Vertiv at daily customer meetings and can speak to
technical requirements for the day\'s schedule to coordinate
activity with other parties on-site
Leads and supports start-up and site testing activities for assigned
projects
Ensure sufficient manpower on-site each day to perform start-up
and site testing work
Assist during start-up and site testing as necessary, depending
upon man-power availability and site location
Provide daily status reports to Service Management, Project
Management and sales rep
TECHNICAL RESPONSIBILITIES
Keeps current on Vertiv equipment start-up and commissioning
processes, procedures, and tools-of-the-trade
Keeps current on Safety Bulletins, Safety Field Change Notices,
Field Change Notices, and Service Tips
SAFETY RESPONSIBILITIES
Leads daily Vertiv toolbox talk, pre-job safety walk and inspection,
and drives any necessary corrective/preventative actions required in
a timely fashion
Operates in a safe manner in accordance with published safety
guidelines
Must wear appropriate PPE as per company guidelines and accordance
with job duties
Adhereto work hours policy guidelines - \"14 hours rule\"
Report all work related accidents or injuries within 24 hours to the
appropriate personnel
Must be a role model to fellow associates with regards to safety by
setting a positive example
Lead by example with the use of STOP WORK Authority, Good Catch
engagement, and timely closure of necessary corrective/preventative
actions
ADMINISTRATIVE RESPONSIBILITIES
Ensure adherence to Vertiv Warranty process in partnership with
Project Manager
Provide accurate and timely reporting in accordance with published
guidelines
Timecards, expense reports, mileage reports, SR/task closure,
forms, et al.
Supports Project Manager with obtaining any necessary technical data
so Project Manager can maintain project systems
Maintain company property according to company policies
Credit cards, PPE, test equipment, laptop, smartphone, et al.
CUSTOMER SATISFACTION RESPONSIBILITIES
Provide proper and adequate communication to internal and external
customers
Ensure daily alignment of customer expectations and Vertiv activity, and
drive clarification/re-alignment if there appears to be misalignment of
expectations
Mainta
