Description We are offering a permanent employment opportunity for an Office Services Associate based in Houston, Texas. The role entails providing back-office services in various locations in Downtown Houston, including reprographics copy and mail services in both physical and digital environments. This position also involves support for services in hospitality facilities, audio/visual reception, and other service lines as needed.
Responsibilities:
Providing daily back-office services to clients and teams
Handling reprographics copy and mail services in both physical and digital settings
Supporting services in hospitality facilities, audio/visual reception, and other service lines
Ensuring accurate logs for all office services work are maintained
Adhering to established procedures for office services functions
Communicating effectively with supervisors or clients on job or deadline issues
Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level
Conducting quality assurance on own work and that of others
Handling sensitive and/or confidential documents and information with discretion
Prioritizing workflow to meet deadlines and complete all projects in a timely manner. Requirements - Proficiency in Customer Service, with a keen ability to handle client needs and queries effectively
Familiarity with standard Office Functions and Operations, ensuring smooth workflow
Understanding and adherence to company Procedures and Policies
Capability to manage Answering Inbound Calls promptly and professionally
Experience in Supervising a team and managing schedules
Proficiency in using the 'About Time' software for timekeeping
Knowledge of Hiring Processes and ability to assist in recruitment procedures
Skilled in Scanning and managing documents, both physical and digital
Experience in Receptionist Duties including welcoming visitors and handling enquiries
Ability to Troubleshoot common office issues, including technical and facility-related problems
Strong Digital skills, including the use of office software and digital communication tools
Excellent Communication Skills, both verbal and written
Ability to Scan Documents and maintain an organized digital filing system
Experience in Maintain Logs of office activities and resources
Familiarity with office Machinery and ability to perform basic maintenance
Attention to detail in handling Paper documents, ensuring no loss or damage
Knowledge of Quality Assurance procedures to ensure high standards of service
Ability to Distribute Faxes and manage inbound and outbound communication
Willingness to work Overtime when necessary to meet deadlines
Experience in managing Service Calls and coordinating with service providers
Confidentiality in handling Confidential Documents and sensitive information
Knowledge of Perks and benefits administration to assist employees.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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