The IT@JH Enterprise Directory and Messaging team is seeking a Multifactor Authentication Intern who will help with MFA, M365, Smartcard, and assistance with supporting other service supported by the Enterprise Authentication and Cloud Workspace teams.
Specific Duties & Responsibilities
Assist customers with troubleshooting and enrolling in Multi-Factor Authentication (MFA).
Assist with SmartCard support which is MFA for IT Administrators.
Assist with SAML SSO Integrations.
Assist with Scripting and Programming support sites.
Assist with Microsoft 365 support & SharePoint site request.
Utilize basic degree of analytical skill.
Work under direct supervision in support of team initiatives.
Other duties as assigned.
Minimum Qualifications
High School Diploma or graduation equivalent.
Some college required.
Some experience required.
Preferred Qualifications
Microsoft Office 365 (Teams, OneDrive, Outlook, etc.)
Microsoft Azure & Azure MFA.
Multi-Factor Authentication Tools.
Classified Title: Computer Support Assistant
Job Posting Title (Working Title): Multifactor Authentication Intern
Role/Level/Range: ATO 37.5/02/OC
Starting Salary Range: $15.70 - $25.25 HRLY (Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: Monday to Friday 8:30-5:00
FLSA Status: Non-Exempt
Location: Remote
Department name: IT@JH Enterprise Directory and Messaging
Personnel area: University Administration
The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.
Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf
