Description
We are offering a long-term contract employment opportunity in the local government sector for a Facilities Services Support Clerk in Baltimore, Maryland. This role involves providing administrative support, maintaining customer data, and resolving customer issues.
Responsibilities:
Maintain and update customer information in the systems mentioned above.
Address and respond to customer, team member, and vendor queries via phone calls and emails.
Assist walk-in customers as needed.
Manage parking coupon and validation orders, including their preparation, printing, and distribution.
Monitor account activities and usage, generate and issue invoices accordingly.
Process billing for garage accounts or handle customer refund requests.
Perform additional administrative duties as required, such as filing, photocopying, collation, etc.
Communicate effectively with peers, the public, and management.
Carry out other basic clerical tasks as assigned.
Requirements - Prior experience of 2 or more years in a similar role within the local government sector is necessary.
Proficiency in using the Salesforce Platform for various administrative tasks and tracking purposes.
Experience working with nonprofit organizations would be highly advantageous.
The candidate should possess strong administrative assistance skills, showcasing an ability to manage tasks efficiently and effectively.
Excellent customer service skills are required, highlighting the ability to interact professionally with a diverse range of individuals and groups. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
