Customer Services Representative / Administrative Assistant
Clinical
Tucker, GA, US
Pay Rate Low: 17.47 | Pay Rate High: 17.47
Added - 31/03/2025
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Customer Services Rep / Administrative Assistant
We are hiring a Client services representative to work as a liaison between our customers and internal laboratories! If you have customer service skills and strong computer skills we encourage you to apply!
Pay: $17.47/hr
Schedule: M-F 9a-6:30p
Location: Tucker, GA
Responsibilities:
Responsible for client samples, ensuring timely updates and communication between the client and lab.
Obtain information for quotes, audits, and sample paperwork as required.
Schedule and attend client calls and meetings with technical teams.
Monitor client satisfaction and address concerns in collaboration with management.
Manage samples and ensure timely COA release from partner labs.
Process online client orders
coordinate with courier services for sample delivery.
Maintain supply inventory, verify invoices, and assist with billing.
Follow all regulatory standards.
Qualifications
High School Diploma minimum, Associates Degree preferred
Customer service skills
Administrative experience.
Must have strong typing skills (40WBM)
This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
INDBH
LI-DNP
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.