Description We are offering a permanent employment opportunity for an Administrative Assistant in Providence Village, Texas, United States. As an Administrative Assistant, your main role will be handling customer service tasks, including answering phone calls, processing customer payments, and setting up customer accounts. You will also be required to manage data entry tasks and email correspondence with clients.
Responsibilities
Handle inbound and outbound calls, providing excellent customer service
Set up new customer accounts in the billing system
Process customer payments promptly and accurately
Manage all email correspondence with clients professionally
Scan and save important documents in the company's database
Maintain customer records, ensuring all data is up-to-date and accurate
Monitor customer accounts for any irregularities and take appropriate action when necessary
Receive training on the company's billing program to facilitate efficient payment processing
Provide administrative support to the team as needed Requirements - Proficiency in answering inbound calls and managing them efficiently
Strong customer service skills to support and satisfy client needs
Ability to perform data entry tasks with high accuracy and attention to detail
Excellent email correspondence skills, able to communicate clearly and professionally
Experience with both inbound and outbound calls, demonstrating effective communication skills TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
