Job Title: Jr Workstation Engineer
Location: Plano, TX
Position Type: Full Time
Responsibilities and Duties
Workstation Engineer will design, build, and maintain the workstation infrastructure for the enterprise
Packaging and deploying of commercial and internal software to workstations across the enterprise
Using industry standard tools (SCCM, MEMCM, Intune, Etc.) to patch and update workstations to eliminate vulnerabilities across the enterprise
Strong experience with MECM administration, application packaging, troubleshooting
Maintain compliance of workstation fleet by using Industry standard tools, (SCCM, MEMCM, Intune Etc.)
Will work on monthly patching of entire workstation fleet for OS (Windows\MacOS) and 3rd party apps
The IT Workstation Engineer will create and maintain standard desktop configurations (Windows and MacOS) and helping to roll out zero-touch provisioning
Implement, administer, maintain Microsoft SCCM\MEMCM, and associated system
Assist in architecting and driving the long-term strategy for desktop hardware and software
Assists Application Packaging team with strategy of software deployments and assists with the troubleshooting of failed deployments
Remediate Security Vulnerabilities on endpoints as requested by Security team
Create strategy, design, and implement changes in group policy and compliance baselines to ensure endpoint computing standards are enforced
Develop roadmaps, documentation, and takes ownership for various end user computing solutions (hardware, operating systems, SCCM, etc...)
Represents Endpoint Technologies in the Change Advisory Board
Ensures solutions are appropriately tested and documented prior to deployment
Designs and executes Windows Servicing and Office Servicing Strategy.
Provide mentorship to other members of the team, and other teams across the organization
Qualifications and Skills
Bachelor's degree in information technology or computer science.
1-3 years of IT experience
Proven work experience as a technical support engineer
Knowledge of computer hardware and networking systems.
Advanced knowledge of Windows 10 and Windows 11 i.e Outlook/Office 365 apps
Advanced knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
Strong practical windows systems administration skills
In depth knowledge of login scripts, scheduled tasks, group policies, etc.
In depth knowledge of Group Policy and how GPOs apply
Knowledge of Citrix and VDI technologies
Knowledge of WinPE, PXE, WAIK, MDOP, ADMT and other tools from Microsoft
Understanding of Active Directory, DHCP, DNS, etc.
Strong scripting experience with PowerShell and VBS
Excellent communications and interpersonal skills
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