Working Title: Office & Admin Specialist
Job Class: Office & Administrative Specialist
Agency: MN Department of Natural Resources
Job ID : 85283
Location : _Itasca State Park
Telework Eligible : No
Full/Part Time : Part-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 04/17/2025
Closing Date : 05/07/2025
Hiring Agency/Seniority Unit : Department of Natural Resources
Division/Unit : Parks & Trails Reg 1 / Itasca State Park
Work Shift/Work Hours : Day Shift / Varies
Days of Work : Varies
Travel Required : No
Salary Range: $20.02 - $25.03 / hourly
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : Itasca State Park
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River, the park is one of the top tourism attractions in the Upper Midwest. Itasca State Park operates 7 days a week with visitors on-site 24 hours a day during peak operations.
The DNR is currently seeking a part-time (90%), year-round Office & Admin Specialist to perform administrative assistance, clerical, and customer services in the administration of all Department of Natural Resources State Park operations within Department policies and programs so that effective and efficient operation of Itasca State Park is insured.
Responsibilities include:
Direct or provide for the information and service needs of inquiring and visiting guests to Itasca State Park so that all visitors are aware of park facilities, services, fees, and regulations, and their service needs are met.
Perform a variety of administrative and clerical tasks to meet the needs of the park management and staff at Itasca State Park.
Support hardware, software, and other technological needs of the park.
Minimum Qualifications
Knowledge of customer service practices and principles sufficient to represent the department in a courteous, friendly, helpful, and professional manner in person and over the phone.
Knowledge of accounting functions to maintain budgets, pay invoices and track expenses.
Knowledge of Word processing, typing or keyboarding skills sufficient to @type narrative and numerical documents efficiently with proper grammar and spelling.
Mathematics skills sufficient to calculate, review, and reconcile data and balance accounts.
Customer service and communication skills to provide information to the public and other employees effectively and courteously in person and by phone calls and email.
File management skills sufficient to ensure document retrieval in an efficient and accurate manner.
Skill in using record keeping systems sufficient to maintain administrative and fiscal data and to prepare reports.
Basic data entry ability and database management/spreadsheet software skills to record budget data and maintain accurate budget records and reports.
Ability to communicate sufficient to clearly understand and be understood in person, in writing, and via phone interactions with customers.
Ability to plan, coordinate and direct office support activities, set priorities, arrange staff coverage, and resolve work-related issues.
Preferred Qualifications
One (1) year of customer service experience.
One (1) year general office experience performing mail merging, database management, project management, administrator for online database; creating, issuing, and processing permits; creating purchase orders, processing paperwork for items such as fleet, purchasing cards, expense reports; creating and editing reports that included graphs and tables, etc.
Knowledge of PAT programs, policies, rules, and facilities.
Experience with reservation / POS software (such as Recreation Dynamics)
Experience as lead worker.
Experience using Microsoft Office Suite such as Excel, Word, and Access software to compile, manipulate, store and retrieve data.
Experience in accounting, fiscal budgets, or accounting procedures and software.
Additional Requirements
This position requires an unrestricted Class D Driver's License with a clear driving record.
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
Conflict of Interest Review
Criminal History Check
Education Verification
Employment Reference / Records Check
License / Certification Verification
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
