Administrative Assistant
Location: West Valley City, UT
Job ID: #70863
Pay Range: $30-35
This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperwork.
Coordinate appointments with technicians and sub-contractor
Customer Service, assisting customers with various issues, such as billing, service requests, etc.
Complete and/or scan documents as needed
Order and track parts
Work with technicians/sub-contractors to ensure paperwork is completed properly within the designated time
Assist in coordinating technician activities such as scheduling, customer notification and equipment procurement
Receive and Issue material and equipment to technicians
Interfacing with customers on Customer Satisfaction issues
AR SME and handle disputes with customers
Assist Account Management process when needed with booking service projects and process parts ordering for quoted and repair jobs
Assist with clearing account review and processing
Qualifications:
High School Diploma or equivalent
5+ years of office administrative support
5+ years of Microsoft Suite including Outlook, Word and Excel
Typing Speed of at least 40 WPM
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status #ZR
