Description We are seeking a dedicated Medical Front Desk Coordinator to join our team based in Beverly Hills, California. In this role, you will be the first point of contact for patients, handling their inquiries, and ensuring a seamless operational flow within the practice. This role offers a short term contract employment opportunity.
Responsibilities:
Establish a warm and detail-oriented environment for patients, acting as their initial point of contact.
Manage incoming calls effectively, addressing patient inquiries promptly and with excellent communication skills.
Utilize scheduling software to efficiently arrange, confirm, and rearrange appointments; aid in the arrangement of subsequent appointments.
Uphold clear and detail-oriented communication with patients concerning office regulations and procedures.
Verify and process patient forms and insurance data, ensuring accuracy and confidentiality.
Maintain patient records and assist in data entry tasks to ensure updates are timely and in compliance with healthcare regulations.
Follow-up on leads by contacting patients or potential clients to schedule subsequent appointments.
Collaborate with the staff to coordinate all scheduled follow-up appointments with patients.
Provide administrative assistance to the office management and medical staff as required. Requirements - Possess a minimum of 2 years of experience in a Medical Front Desk role or similar position
Proficient in answering inbound calls and effectively addressing patient inquiries
Demonstrated understanding and adherence to HIPAA Compliance, particularly the Patient Privacy Rule
Capable of managing patient appointments, including booking, rescheduling, and cancellation procedures
Experienced in handling patient check-in procedures, ensuring a smooth and efficient process
Skilled in patient scheduling, capable of coordinating various appointments to ensure optimal clinic workflow TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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