Description
Prescott's, Inc is a leading company in the medical device industry,
dedicated to providing high-quality equipment and exceptional service to
healthcare professionals. We specialize in the distribution and refurbishment
of advanced surgical instruments, including anesthesia machines and other
crucial medical equipment. At Prescott's, Inc, we value innovation,
efficiency, and patient care, and we strive to support our clients in
delivering the best medical services possible
Prescott's, Inc is seeking a detail-oriented and motivated Sales
Administration Assistant to join our dynamic Sales team. The ideal candidate
will be responsible for supporting the sales team by handling administrative
tasks, ensuring smooth sales operations, and maintaining accurate records.
This role involves processing orders, managing customer inquiries,
preparing reports and coordinating between departments to facilitate sales
acti
Key Responsibilities:
Customer Service. Being the primary point person for all inbound phone calls
to the Sales department.
Assistance to the Sales Manager.
Processing of parts orders.
Processing of full microscope orders.
Fulfillment of warranty orders.
Packing and shipping of parts and warranty orders.
Verbal and digital communication to the field team with questions and updates
on parts and full microscope orders.
Digital and in-person communication and updating of the Production and Optics
plan boards.
Updates and maintenance of the Production Schedule and other Sales department
spreadsheets in Sharepoint.
Invoicing. As a backup to the current invoice processor.
Digital inventory processing. Familiarity to Inventory transfers,
harvesting, digital refurbishing, pick/pack and fulfillment.
Quality Control. Learning and being an additional resource for quality control
processes and procedures.
Utilization and data entry into Qualio (Quality Control Dashboard) of
warranty instances.
Management and logistics of tabletop microscope rental fleet.
Communication in real time with all colleagues and customers is critical for
efficient day to day operations.
The ideal candidate will be a team player who works well with others in the
department.
Key Expectations:
Punctual timekeeping and good attendance will be very important.
Communication in real time with all colleagues and customers is critical for
efficient day to day operations.
The ideal candidate will be a team player who works well with others in the
department.
Requirements
Experience with all the Microsoft Office suite tools (Excel, Word,
Outlook, Teams, SharePoint, Etc.)
Familiarity with ERP software (Oracle / NetSuite preferred).
Fast learner.
Fast paced environment.
Motivation. Self-motivated and results driven.
Communication. Strong communication skills (Telephone, email and in-person)
Benefits
What we offer:
At Prescott's, we prioritize your well-being and growth with a
comprehensive benefits package including vacation, medical, dental, and
vision coverage, as well as a 401K plan with company matching, life
insurance, long term and short disability, accident insurance, critical
illness, and hospital indemnity. But we don't stop there - we're
committed to your continuous learning and development, offering
opportunities for training, workshops, and certifications. Our fun and
inclusive work environment celebrates diversity and fosters growth, making
ever
