We are the leading provider of professional services to the middle market
globally, our purpose is to instill confidence in a world of change,
empowering our clients and people to realize their full potential. Our
exceptional people are the key to our unrivaled, culture and talent
experience and our ability to be compelling to our clients. You'll find an
environment that inspires and empowers you to thrive both personally and
professionally. There's no one like you and that's why there's nowhere
like RSM
This position, under minimal to no direction, executes office operations
activities and provides hands on day-to-day support to ensure the location is
running efficiently. Responsible for heavy interaction with building
management, vendors, internal clients, external clients, and other
Enterprise Support Services personnel. Responsible, in tandem with the
Location Services Manager or Supervisor to ensure the location is safe,
well-maintained, and clean.
This position is responsible to support the Location Services Manager or
Supervisor to coach Location Services staff as well as provide expertise to
avoid building system failures. May act in the Location Services Manager's
or Supervisor's absence when required. This position is responsible for
assisting with the daily operations of the office including answering a
multi-line telephone system for single location or multiple locations,
directing callers to the appropriate individual, greeting visitors, and
altering appropriate party or visitor arrival. May also provide administrative
assistance, performing and working on intermediate to advanced
administrative documents (Word, Excel, and PowerPoint).
This position will actively contribute to the firm culture through
participation in internal and client facing activities that enhance the RSM
experience.
Responsibilities:
Plans with Location Services Manager or Supervisor then executes, under
minimal to no direction the completion of Location Services projects such as
moves, repairs, cleaning, conference room preparation, meeting and
event coordination and ensuring pantries are adequately supplied. Will also
perform daily walk throughs of the location and follow up on maintenance
issues raised by the Location Services Manager or Supervisor or others within
the location. Will coordinate with vendors and building management on
life/safety and repair items. Will escalate and provide status to the
Location Services Supervisor or Manager when necessary.
Looks to streamline and improve inefficient processes in order to successfully
manage ordering and maintaining inventory. Purchases and maintains inventory
of facilities/janitorial supplies and equipment by monitoring inventory and
reordering materials before depletion. Determines if supplies should be
purchased directly from an approved vendor or put out to bid. Maintains vendor
relationships, processes payments and meets with Location Services
Supervisor or Manager to track and analyze total spend as it relates to the
budget. When performing daily walk throughs, take note of possible issues
and investigate cost efficient ways to upgrade or replace failed/failing
building systems (water lines/electric lines/lighting/HVAC).
Determine trends from frequent requests and advise Location Services
Supervisor or Manager of necessary projects which would be cost beneficial to
t
Provides routine direction and support, as necessary, in one or more of
the following areas:
Mail services including distribution of mail, UPS, FedEx and other
packages, coordination of courier services, researching and resolving any
issues with packages that are improperly addressed or packaged, and
assisting employees with mailing needs
Assisting employees with large photocopy, scanning and binding jobs,
ensuring timely completion of submitted jobs
Locating and checking out client files, maintenance of client records and
documents, orderingfiles from offsite storage facility and record retention.
Maintaining and ordering office supplies
Maintaining Location Services budget
Visitor management and reception activities ensuring quality customer service
Meeting and event coordination to include catering request and receiving
orders, conference room coordination, and audio-visual equipment support
Manage the building card access systems, promptly ensuring exiting employees
are termed in the systems and new cards are issued to both new employees and
those who lost their IDs. Collect fees for replacement cards, as
appropriate. In charge of ensuring our main entry doors remain secure and
working directly with card access vendor and IT when issues arise.
Responsible for new hire/move/termination data sheet for the office.
Ensure new hire/promotion seating is available, presentable and the desk
drawers and locks work. Ensure terming employees' personal effects are
packed up, and if necessary, shipped out. Ensure terming employee
checklist is completed and files are relegated back to appropriate secure
locat
Other duties as assigned
Qualifications:
EDUCATION
