For this U.S. based position, the expected compensation range is $66,000
$99,000 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates
located within the United States. Our salary ranges are determined by
reviewing roles of similar responsibility and level. Within the salary
range, individual pay is determined by several factors including
performance, knowledge, job-related skills, experience, and relevant
education or training. Schneider Electric also offers a comprehensive benefits
package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks
(credits to apply towards your benefits) flexible work arrangements,
paid family leaves, 401(k) + match, well-being and recognition
(including service anniversary) programs, 12 holidays per year, 15
days of paid time off per year (pro-rated in the first year of employment
based on start date), opportunity to purchase company stock (eligibility
depend
You must submit an online application to be considered for the position. The
Company will accept applications on an ongoing basis until the position is
filled.
Schneider's Field Service Representatives play an impactful role within the
organization - collaborating with customers, team members and third-party
partners to perform assembly, startup, diagnostic, repair and preventive
maintenance on both Company and third-party manufactured equipment in a
variety of dynamic environments. They are problem solvers. They are customer
focused. They are passionate about the work they do. They are the future of
Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product
training and training on all digital and physical tools associated with their
work. Schneider Electric provides service vehicles, tools, uniforms,
mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours.
There is a 40-hour guarantee (+Overtime), with most work occurring at
customer sites.
This Field Service Representative position will be within our U.S. Services
business, focusing on servicing equipment supporting power distribution and
critical power infrastructure.
As a Field Service Representative, a typical day for you might include:
Pre-site, startup, repair, preventive maintenance, and field
modification of equipment
Problem solving with customers, electricians, sales partners,
technical support, District Service teams
Completion of field service reports, expense reports, preventive
maintenance, and startup data sheets
Working with your Manager and/or Regional Service Director to resolve
complex escalated issues
Continuous learning and training on various products both in the field and
in the classroom
On some days, you may even:
Travel throughout the region for local customer support or even
countrywide travel. This includes overnight travel by vehicle/air.
Assist senior technicians and support Project Management on larger system
start-ups
Work alongside larger teams of FSRs and collaborate with Project Managers
on higher complexity projects
Act on behalf of the District Service Manager to resolve operational
issues as required
This may be the next step in your career journey if you have:
An Associate's degree, trade/vocational certification, Military
training or similar experience in electrical-related disciplines.
The ability to read blueprints/schematics
Thorough understanding of principles of AC and DC power, various AC and
DC supply circuit components
2+ years of field service repair and customer service with UPS
(Uninterruptible power supply (UPS) systems, power distribution and
switchgear, seamless automatic transfer switches (ATS), power
distribution units, electrical, electro-mechanical or electronics related
equip
2+ years in Field Services or equivalent industry experience.
Must possess good safety practices and adhere to the company's safety
procedures/polices (lock out tag out, comply with all safety programs
and complete safety related trainings on time.
Identify hazards present in the work area and report all safety matters,
incidents, near misses, to management or safety representative.
NFPA-70E or OSHA experience is preferred
Safe driving and vehicle operations skills
Skilled at utilizing test and diagnostic equipment
Experience reading and interpreting schematics, drawings, and
operation manuals
The ability to write service reports, correspondence, procedures,
effectively present information and respond to customer questions.
Work frequently requires strenuous physical tasks, including bending,
stooping and lifting and carrying items weighing up to 40 pounds.
Work outside in a variety of environmental extremes such as heat,
cold, rain, and dust.
Remain in a standing position for extended periods of time, including
working in small confined spaces.
What we have for you:
