Description
We are seeking an Administrative Assistant to join our team in the banking industry, located in Midtown, Georgia. As an Administrative Assistant, your primary responsibility will be to support the customer service department by managing customer accounts, answering inbound calls, and performing various administrative tasks. This role offers a contract to permanent employment opportunity.
Responsibilities:
Manage incoming calls and respond to customer inquiries
Process customer credit applications accurately
Update and maintain customer credit records accurately
Engage in email correspondence with customers to address their concerns
Perform data entry tasks to maintain and update customer information
Utilize Microsoft Excel, PowerPoint, Word, and Outlook for various administrative tasks
Schedule appointments as per the requirements
Assist with teller-related tasks in the banking industry
Support the customer service department by assisting with admin tasks
Monitor customer accounts and take appropriate action when necessary.
Requirements - Proficient in answering inbound calls in a detail-oriented and courteous manner
Proven experience in providing exceptional customer service
Strong data entry skills with attention to detail and accuracy
Ability to handle email correspondence efficiently and effectively
Experience in managing both inbound and outbound calls
Proficiency in Microsoft Excel with the ability to create and manage spreadsheets
Familiarity with Microsoft Outlook for managing emails, schedules, and contacts
Skilled in creating presentations using Microsoft PowerPoint
Proficient in drafting and editing documents using Microsoft Word
Experience in scheduling appointments, managing calendars, and coordinating meetings TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
