MLK 2025- Administrative Assistant
Contract
335 East Main St, Rochester, NY 14604-2127
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Administrative Assistant
Office of Aging and Long-Term Care
The New York State Department of Health, Office of Aging and Long-Term Care, Division of Nursing Homes and ICF/IID is seeking to fill two Administrative Assistant positions in the Rochester, New York office. This is a full-time/37.50 hour per week position.
Minimum qualifications include:
-Excellent working knowledge of Microsoft Office, specifically Word and Excel
-The ability to work on a team and handle multiple, shifting priorities, good organizational skills
-Ability to correspond with the public, healthcare professionals as well as other agencies
-Familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).
Preferred qualifications include:
-Excellent organization skills and attention to detail.
-Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.
Duties include:
-Answers and distributes phone calls to appropriate areas.
-Responds to routine program-related telephone and email inquiries.
-Screens and directs incoming calls
-Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.
-Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).
-Formats and prepares a variety of correspondence, reports, proposals and other written material.
-Opens, logs and distributes mail daily.
-Responds to program general questions and redirects callers as necessary.
-Schedules meetings and conference calls
-Reserve meeting rooms
-Set up conference call login information
-Monitor meeting invitation acceptances and rejections
-Re-schedule meetings and conference calls as necessary.
Perform basic office support duties such as:
-Photocopying
-Scanning
-Faxing
-Assembling informational packets
-Filing
-Distributing information; and assist with conferences and other events as requested.
-Performs minor document editing and proofreading.
-Sets up and maintains project-related hard copy and electronic files including database input and updates.
-Liaison between IT and Nursing Home Complaint Program related to reporting issues.
-Assists with Nursing Home Surveillance Regional Offices:
-Assist regional offices with finding someone to assist to resolve issues
-Work with regional support staff with basic office support duties (as described above)
-Ensure regional offices are notified of changes in meetings, case addendums.
Click to Apply (https://evoportalus.tracker-rms.com/KnowledgeBuilders/apply?jobcode=18117)
