Service Specialist II
This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.
Assist with cost estimates for minor system modifications
Troubleshoot and repair complex customer systems independently
Develop and implement hardware selections and software applications for assigned customers
Check-out and start-up control systems
Start-up, programming, and check-out of VFDs
Load and test system databases
Coordinate activities of subcontractors, when necessary
Request and deliver material, as required
Provide on-site training to customers as needed
Complete documentation for assigned tasks
Perform warranty work
Suggest system improvements and modifications
Continuously promote Digitally Enabled Services
Coach and mentor junior-level service personnel
Other duties may be assigned.
Requirements/Qualifications:
Two (2) year degree in a related technical field or equivalent industry experience
Bachelor's Degree in electrical, Electronics, and/or Mechanical Engineering
Two (2) years of trade and/or relevant work experience
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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36 billion global revenue
13% organic growth
150 000 employees in 100 countries
1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer.It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.Service Specialist II
This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.
Assist with cost estimates for minor system modifications
Troubleshoot and repair complex customer systems independently
Develop and implement hardware selections and software applications for assigned customers
Check-out and start-up control systems
Start-up, programming, and check-out of VFDs
Load and test system databases
Coordinate activities of subcontractors, when necessary
Request and deliver material, as required
Provide on-site training to customers as needed
Complete documentation for assigned tasks
Perform warranty work
Suggest system improvements and modifications
Continuously promote Digitally Enabled Services
Coach and mentor junior-level service personnel
Other duties may be assigned.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities
