For this U.S. based position, the expected compensation range is $66,000
$99,000 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates
located within the United States. Our salary ranges are determined by
reviewing roles of similar responsibility and level. Within the salary
range, individual pay is determined by several factors including
performance, knowledge, job-related skills, experience, and relevant
education or training. Schneider Electric also offers a comprehensive benefits
package to support our employees, inclusive of medical (with member reward
points), dental, vision, and basic life insurance, Benefit Bucks
(credits to apply towards your benefits) flexible work arrangements,
paid family leaves, 401(k) + match, well-being and recognition
(including service anniversary) programs, 12 holidays per year, 15
days of paid time off per year (pro-rated in the first year of employment
based on start date) , opportunity to purchase company stock
(eligibility depen
You must submit an online application to be considered for the position. The
Company will accept applications on an ongoing basis until the position is
filled.
Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the
organization - collaborating with customers, team members and third-party
partners to perform assembly, startup, diagnostic, repair and preventive
maintenance on both Company and third-party manufactured equipment in a
variety of dynamic environments. They are problem solvers. They are customer
focused. They are passionate about the work they do. They are the future of
Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product
training and training on all digital and physical tools associated with their
work. Schneider Electric provides service vehicles, tools, uniforms,
mobile devices, and laptops for daily professional use.
This opportunity is a home-based flexible work schedule with 40-hour guarantee
(+Overtime).
This Field Service Representative position will be within our U.S. Services
business, specifically our Secure Power team. Our Secure Power team focuses
on servicing critical data center equipment. We are the OEM (Original
Equipment Manufacturer) service provider for APC (American Power
Conversion)/MGE/Schneider Electric equipment.
As a Field Service Representative, a typical day for you might include:
Pre-site, startup, repair, preventive maintenance, and field
modification of equipment
Problem solving with customers, electricians, sales partners, technical
support, District Service
Completion of field service reports, expense reports, preventive
maintenance, and startup data sheets
Manager and/or Regional Service Director to resolve complex escalated issues
Continuous learning and training on various products both in the field and in
the classroom
On some days, you may even:
Travel throughout the region for local customer support or even countrywide
travel
Assist the Field Project Manager on larger system startups
Act on behalf of the District Service Manager to resolve operational issues as
required
This may be the next step in your career journey if you have:
An Associate degree, vocational education, or similar experience in
electronics, electrical theory or similar desirable discipline or military
training
Thorough understanding of principles of AC and DC power, various AC and DC
supply circuit components
2+ years of field service repair and customer service with UPS,
electrical, electro-mechanical or electronics related equipment
2+ years in Field Services or equivalent industry experience.
Safe driving and vehicle operations skills
Skilled at utilizing test and diagnostic equipment
Experience reading and interpreting schematics, drawings, and theoryof
operation manuals
The ability to write service reports, correspondence, procedures,
effectively present information and respond to customer questions.
The capacity to move service equipment weighing up to 50 pounds
What we have for you:
Within your first 90 days, you'll experience a unique, team-oriented
welcome with 2 weeks of in-person training in our brand-new state-of-the-art
training facility in Dallas, TX with all expenses paid. Upon return form
your on-site visit, you'll continue with online training and will be
paired with a local area mentor to receive on-the-job training and continue
your onboarding journey with us.
Hear from one of our Field Service Representatives who loves her job and
working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA
Schneider Electric offers an inclusive benefits package to support all of our
employees such as flexible work arrangements, paid family leaves,
401(k) + match, well-being programs, holidays & paid time off,
military leave benefits, and more. Learn more about working with us:
http://se.
Let us learn about you! Apply today.
