Administrative Assistant I (Storm Water)
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Administrative Assistant I (Storm Water)
Salary
$41,775.00 - $68,093.00 Annually
Location
Norfolk, VA
Job Type
Permanent Full-time
Job Number
12986
Department
Public Works
Division
Storm Water Management
Opening Date
03/28/2025
Closing Date
4/3/2025 11:59 PM Eastern
Description
Benefits
Questions
Description
The Department of Public Works Storm Water Division is current seeking an Administrative Assistant I position that will include general administrative services for over 100 professional engineering, environmental, and operational staff. This position's focus will be customer service, handling incoming phone calls and mail, updating SOPs and Division manuals and managing the Division's work management system. The candidate will also assist the other administrative staff with payroll, benefits, FMLA, worker's compensation, and hiring paperwork.
The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk's citizens, businesses and visitors, including the City's Storm Water System, Street Network and Waste Management and Recycling Systems. The Department is comprised of 8 divisions that function collectively to make your commute safe and efficient, your neighborhood more attractive, and the streets and sidewalks clean and well-maintained.
Departmental Hiring Salary Range: $41,775 - $43,864
Essential Functions
Essential functions include but are not limited to:
Provides administrative assistance by conducting research, developing related correspondence, processing, and maintaining records, collecting data, composing correspondence and reports, filing, and assisting with other standard clerical duties.
Manage and assist with our work management system, entering work requests and work orders, following up on citizen requests, and responding to citizen with information about their request.
Run reports from our work management system and provide performance analysis to Business Manager.
Assist with modifications and adjustments to our work management system.
Schedules meetings and appointments, establishes agendas and other supporting documentation for meetings, and documenting meeting minutes.
Assist with training arrangements.
Answers and directs telephone inquiries from both internal and external customers. Operates a telephone switch board and dispatches requests. Sends and receives e-mail messages or letters. Greets visitors and represents the organization in a professional manner.
Assists with recruitment by preparing advertisements for open positions, monitors vacancies, schedules appointments, participates in interview processes, performs reference checks, and completes written recommendations.
Assists with procurement and financial duties.
Assist other administrative staff with projects that benefit the Division.
Must be able to make general mathematical computations.
Assists with long range planning and formulation of goals and objectives and aiding in the development of policies, procedures, manuals, and plans.
Monitors the facility and equipment maintenance by coordinating work orders for minor repairs.
Serves on various committees.
Operates computer, calculator, copy machine, facsimile machine, and multi-line telephone. Must have good Microsoft office suite skills including access, excel and word. Strong typing skills, minimum 45 words per minute.
Requires the ability to follow verbal and written instructions. Requires normal hearing and vision. Work will require long hours in front of a computer screen. Must be able to stand, bend, lift, reach and stoop in order to maintain files.
Must be able to work assigned shifts during emergency situations. Performs emergency weather recovery by providing clerical and administrative support to operational staff.
Valid driver's license required.
Education/Experience
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
One year of general office work experience. A bachelor's degree or above may substitute work experience (as approved by the department).
Preferred candidate will have experience with customer service, office management, human resources, and budget management.
Additional Information & Requirements
Preferred License(s) and/or Certification(s): Must possess a valid Driver's License.
Work Hours: Monday - Friday 7:00 am to 3:30 pm; 40 hours per week every week; This position may require the candidate to respond to after-hour emergencies.
Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job @type.
Non-City
Positions listed with a job @type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
03
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
04
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher
06
Which best describes your years of experience performing general clerical work?
Less than 2 years
2-5 years
More than 5 years
07
Which best describes your years of customer service?
Less than a year
1-3 years
More than 3 years
08
Please select all categories you have professional experience.
Human Resources
Payroll Processing
Disability Management
Scheduling Travel Arrangements
Developing informational materials and presentations
Budget Management
Procuring Goods and Services
Collecting, analyzing, and reporting performance metrics
09
Please select all categories you are proficient utilizing.
Microsoft Office Products
PeopleSoft or equivalent payroll system
Corvel or equivalent disability management system
Advance Financial Management System (AFMS) or equivalent procurement system
Lucity or equivalent work management system
10
Do you have a valid driver's license? Selected candidates will be required to provide a DMV record, less than 30 days old, at the interview.
Yes
No
11
The expected hiring range for this position is $41,775 - $43,864. Are you willing to accept a salary withing this range?
Yes
No
12
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Employer
City of Norfolk
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