Description
We are in search of an Administrative Assistant to be based in Beachwood, Ohio. The role involves a range of administrative tasks in a bustling environment, serving as a key point of contact for various stakeholders. This opportunity offers a long term contract employment.
Responsibilities:
Deliver high-quality customer service, acting as the first point of contact for inquiries, requests, and complaints from customers, vendors, merchants, and tenants.
Conduct routine office tasks such as filing, answering phones, welcoming guests, word processing, mail distribution, and managing supplies.
Create and maintain spreadsheet tracker reports, handling confidential business information with discretion.
Schedule and coordinate meetings and conference calls, also managing the logistics such as arranging food and handouts if necessary.
Take part in the planning and execution of property activities and events.
Prepare, maintain, and distribute mass written communication to retailers as directed.
Collaborate with the management team and potentially provide administrative support to other departments like Accounting, Specialty Leasing, and Marketing.
Build and maintain effective business relationships.
Coordinate services such as repair & maintenance with in-house facility technicians or third-party vendors.
Manage and collect current Certificates of Insurance from Tenants and/or third-party vendors.
Provide support for localized computer software/hardware in the mall management office.
Handle any other duties as assigned.
Requirements - Proficiency in answering inbound calls and handling customer service inquiries
Experience with data entry tasks and email correspondence
Capability to handle both inbound and outbound calls professionally
Advanced knowledge of Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
Ability to schedule appointments and manage calendars effectively
Prior experience in providing administrative assistance
Proven detail oriented experience in a setting
Familiarity with administrative office procedures and systems
Experience in conducting mass mailings and mass communication activities
Proficiency in operating and answering multi-line phone systems
Experience in scheduling and coordinating meetings
Excellent organizational and time management skills
Strong verbal and written communication skills
Ability to multitask and prioritize work
High level of discretion and confidentiality
Attention to detail and problem-solving skills
High school degree; additional qualification as an Administrative assistant or Secretary will be a plus. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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