Description We are in search of an Administrative Assistant to become a part of our team based in Independence, Ohio. The primary function of this role is to manage front desk operations, provide administrative support to the team, and maintain efficient customer service. This opportunity offers a contract to permanent employment, with the role being executed onsite.
Responsibilities:
Accurately process and manage customer credit applications.
Maintain and update customer credit records with a high level of accuracy.
Handle customer inquiries, providing timely and appropriate responses.
Monitor customer accounts and take necessary actions when required.
Manage inbound and outbound calls, ensuring high-quality customer service.
Perform data entry tasks and maintain electronic records.
Correspond with customers via email, providing prompt and accurate information.
Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to manage tasks and generate reports.
Schedule appointments and meetings as required.
Support the HR department with administrative tasks.
Order, stock, and manage office supplies and cafe orders.
Handle physical tasks such as mail handling and stocking coolers.
Pivot between tasks and show proficiency in multitasking. Requirements - Proficiency in answering inbound calls, demonstrating excellent communication and problem-solving skills.
Strong customer service background, with the ability to handle and resolve client inquiries promptly and in a detail-oriented manner.
Experience with data entry tasks, ensuring accuracy and attention to detail.
Skilled in email correspondence, capable of managing and organizing a high volume of emails.
Expertise in handling both inbound and outbound calls, maintaining a detail-oriented demeanor at all times.
Proficiency in Microsoft Excel, able to create, manage, and manipulate data spreadsheets.
Experience with Microsoft Outlook, capable of managing emails, appointments, contacts, and task lists effectively.
Skilled in using Microsoft PowerPoint for creating compelling presentations.
Proficiency in Microsoft Word for creating, editing, and formatting documents.
Ability to schedule appointments, manage calendars, and coordinate meetings efficiently and effectively. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
