Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00048613
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
FRONT DESK RECEPTIONIST
Salary Information: $3,582.00/MO. A13
State Classification: Administrative Assistant III - 0154
FLSA Status: Nonexempt
Posting Number: 25-58663-1R
Location: Austin, TX
HOW TO APPLY
Apply online at via CAPPS. Applicants applying in WIT must complete the supplemental questions to be considered for the position. To complete the supplemental questions, go to CAPPS Recruit: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en.
WHO ARE WE
The Texas Department of Agricultures key objectives are to promote production agriculture, consumer protection, economic development and healthy living.
WHAT YOULL DO
The Front Desk Receptionist will provide a variety of complex administrative and technical support functions for the Agency Administration division of the Texas Department of Agriculture (TDA) to facilitate the overall efficiency and effectiveness of agency operations. You will answer inquiries, provide information to the general public and greet and refer visitors of TDA. You will provide back-up administrative support for other Operational Support services staff, as needed. You will work under general supervision with moderate latitude for the use of initiative and independent judgment.
PRIMARY RESPONSIBILITIES
Answer and respond to a high volume of incoming telephone calls on a multi-line telephone system in a prompt, courteous and professional manner.
Greet guests/officials from all levels of city, county, state, and federal governments, as well as from the public and private sectors, in a prompt, courteous and professional manner.
Notify appropriate TDA personnel when guests arrive and/or refer them to the appropriate agency personnel.
Prepare and submit Texas Facilities Commission RM-1 forms for badge access cards including activation, deactivation, and access add-ons.
Serve as TDA Parking Coordinator. Submit parking applications, Do Not Tickets and Dashboard Parking Permits.
Assist in maintaining the Comptroller of Public Accounts system for tracking agency vehicle usage by utilizing the Samsara Fleet telematics software application to export, evaluate and process data.
Assist in maintaining central office motor pool vehicles including reservations, record keeping, and maintenance.
Assist in receiving building maintenance trouble calls; and report through the Texas Facilities Commissions General Maintenance Portal tracking system and ensure completion of trouble calls.
Coordinate and maintain record keeping and filing system for correspondence, forms, reports, and documents in accordance with Agency Records Management Policy. Serve as the sections records coordinator.
Follow all TDA policies and procedures.
Perform other duties as assigned.
Qualifications: QUALIFICATIONS/REQUIREMENTS FOR THE POSITION
High School Diploma.
Two years work experience as a receptionist for a front office/main area, greeting visitors, answering, and routing phone calls.
Bilingual speaking ability in English and Spanish.
PREFERRED QUALIFICATIONS
Bachelors Degree.
Experience working for a state agency.
KNOWLEDGE, SKILLS ABILITIES
Knowledge of office practices and administrative procedures; of agency programs, policies, and procedures.
Skill in providing excellent customer service for both internal and external customers; in the use of standard office equipment and software; and accurate typing and data entry skills.
Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively, both orally and in writing; to provide guidance to others; to learn and follow TDA policies, procedures, programs andservices; to maintain composure when handling difficult customers/questions; to interact in a professional manner with co-workers and the public; to maintain a professional appearance and environment; to exercise sound judgment and discretion; and to maintain the highest level of confidentiality.
PHYSICAL REQUIREMENTS WORKING CONDITIONS
This position will work in a normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel (up to 5%*), occasionally overnight.
TELEWORK WORK HOURS
Per TDA Policy, telework is not authorized for any Administrative Assistant personnel.
H-1B Visa Sponsorship
We are unable to sponsor or take over sponsorship of an employment Visa.
BENEFITS
The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:
Retirement Plan
Paid Group Health Life Insurance for employees
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Longevity Pay
Dental
Vision
Dependent Optional Life Insurance
Voluntary ADD Insurance
Dependent Health Life Insurance
Health Dependent care flexible spending accounts
A skills exercise may be conducted for interview purposes. Only candidates selected for a skills exercise/interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through theCAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
A valid government-issued drivers license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a drivers license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day.
Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity. TDA provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employmen
