Description We are offering a permanent employment opportunity for a Front Desk Coordinator in Charlotte, North Carolina, United States. In this role, you will be a crucial part of our team, handling administrative tasks, ensuring the smooth running of our office, and serving as the first point of contact for our clients.
Responsibilities
Answering and directing calls on a multi-line phone system
Scheduling appointments and meetings for the team
Processing client intake paperwork and handling client onboarding
Following up with clients regarding signed paperwork and invoices
Generating invoices and maintaining organized files
Meeting, greeting, and providing refreshments to clients as they arrive
Providing top-notch customer service and concierge services
Supporting the team by running KPI reports and analyzing previous week's data
Proficiently using Microsoft Office, Excel, and Outlook to manage emails and other tasks
Maintaining a well-organized email system and managing correspondence. Requirements - Proficiency in Administrative Assistance tasks, ensuring smooth office operations
Experience with Answering Multi-Line Phone System, ensuring effective communication
Capable of providing Concierge Services to cater to client needs
Strong Customer Service skills to ensure client satisfaction
Proficiency in Data Entry tasks, ensuring accuracy and efficiency
Excellent Interpersonal Skills for maintaining positive work relationships
Proficiency in Microsoft Excel for data management and analysis
Familiarity with Microsoft Outlook for efficient email and calendar management
Proficiency in Microsoft Word for creating and editing documents
Experience in Organizing Files, ensuring easy access and retrieval of information
Familiarity with Receptionist Duties, including greeting guests and answering inquiries TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .