Description
We are offering a short term contract employment opportunity in the Nonprofit industry in Gastonia, North Carolina. The role of Office Assistant involves a mix of administrative work, customer service, and case management to ensure the success of our special program.
Responsibilities:
Accurately process and review applications using federal guidelines
Maintain and update participant records, ensuring compliance with all regulations
Conduct annual recertifications and process rent adjustments
Assist in resolving concerns related to the program between landlords and tenants
Work in collaboration with community organizations, social services, and crisis assistance programs
Handle inbound calls and perform clerical duties as required
Maintain confidentiality while handling sensitive documents.
Requirements
Proficiency in answering inbound calls, demonstrating excellent communication skills and customer service attitude
Experience with clerical duties, including filing, scheduling, and maintaining records
Ability to manage cases efficiently, prioritizing tasks based on urgency and importance
Proven experience in providing administrative assistance, including managing emails and coordinating office procedures
Experience with document review, ensuring accuracy, completeness, and compliance with established procedures
Ability to handle confidential documents with discretion and integrity
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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