Duties of Employee:

Assist in the scheduling of clients and maintain calendars for counselor and administrators;

Maintain client and business records;

Prepare reports when directed;

Answer and respond to all relevant correspondence via phone, mail, fax, etc. in an appropriate manner (i.e., return calls, write correspondence, etc.);

Ensure all incoming correspondence has been relayed to the appropriate staff

Maintain inventory and purchase supplies

Provide clerical support for counselors and administrators

Maintain and apply all payment processes and documents, receive payments, and provide invoices to clients

Troubleshoot any issues that arise in the day-to-day operations

Address insurance inquiries via a third-party provider

Create and maintain a good working relationship with clients and staff

Operate with minimal supervision in completing assignments

Identify tasks that will help the office function smoothly

Research information when necessary.

Complete time-sensitive tasks despite numerous intervening demands

Other duties, as directed

Required skills and qualifications:

High school diploma or equivalent

Written and verbal communication skills

Strong time-management skills and multitasking ability

Aptitude for learning new software and systems

Comfortable handling confidential information

Preferred skills and qualifications:

Previous experience and success in office management

Experience developing internal processes and filing systems

Hours: Part-time, Monday & Wednesday - 9am to 2pm

Salary: Paid hourly, commensurate with training and experience

Meadowlark Counseling Services

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