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The Administrative Support Specialist will be responsible for
providing:\
1) administrative and technological support for the Butler of Winfield
Program and 2) virtual administrative support for the Department of
Allied Health. This position will report to the Dean and/or the
Associate Dean of Health, Education and Public Services, and will
provide administrative and technological support to faculty and students
of the Butler of Winfield Nursing Program. This position will also
assist the IS-System Specialist with routine installation, setup,
maintenance, troubleshooting, and upgrades to computer software and all
multimedia equipment within the classrooms, labs, and simulation
settings at all of the Butler of Winfield sites.
The Administrative Support Specialist will also provide administrative
assistance to faculty of the Department of Allied Health and work
collaboratively withHEPadministrative assistants to support the needs of
the division. A capacity for independent judgment, clear communication,
and a thorough knowledge of general college and regulatory operations is
necessary.
A. Must possess strong oral and written communication skills with
individuals and groups of students, faculty, staff, and outside vendors;
including telephone etiquette.
B. Must possess excellent customer service skills to serve customers in
a positive and professional manner
C. Must have ability to recognize and to re-evaluate priorities
independently and the ability to self-motivate.
D. Must have the ability to work effectively in teams.
E. Must have the ability to solve problems and demonstrate effective
decision-making skills.
F. Must have ability to maintain confidentiality and exhibit maturity
and good judgment.
G. Must be willing to meet the challenges of a busy office and demanding
staff and students.
H. Must have skill in identifying and resolving problems with computer
hardware, software or multimedia equipment.
A. Strong knowledge of PC software including Microsoft Office Suites.
B. Advanced computer skills or experience working with anERP(Enterprise
Resource Planning database software).
C. Relevant certification in computer science, information systems, or a
related discipline.
D. Related experience in customer or technology support; 2 years
minimum.