Description We are seeking an Administrative Assistant to join our team in New Canaan, Connecticut. In this role, you will be responsible for providing excellent customer service, managing inbound calls, and maintaining accurate data records. This role offers a long-term contract employment opportunity.
Responsibilities:
Provide exceptional customer service to all clients and visitors
Efficiently manage and respond to a high volume of inbound calls
Accurately perform data entry tasks and maintain customer records
Carry out clerical duties including email correspondence and document management
Monitor customer accounts and carry out necessary actions based on account status
Ensure all customer interactions and transactions are logged and updated in the system. Requirements - Proven experience in handling clerical duties such as filing, typing, copying, binding, scanning etc.
Strong customer service skills to handle queries and resolve issues effectively.
Ability to manage multiple tasks, prioritizing work as necessary.
Proficiency in data entry with high level of accuracy.
Experience in answering inbound calls, demonstrating excellent communication skills.
Strong organizational skills with the ability to multitask.
Proficiency in Microsoft Office Suite including Word, Excel and PowerPoint.
High school diploma or equivalent; college degree preferred.
Excellent written and verbal communication skills.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Ability to handle sensitive and confidential information with discretion. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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