Responsibilities :
Responsible for the general office management and clerical oversight of all Capital District Area Office nursing home surveillance activities.
Participate in the scheduling and coordinating of all surveillance activities under the direction of the Long-Term Care Program Manager.
Prepare monthly/yearly program reports as needed:
Prepare survey kits for Team Facilitators before upcoming surveys, including the creation of survey shells in ASPEN Central Office (ACO) and running CASPER reports.
Monitoring the technical components of survey related ASPEN software activities.
Assist in orienting new surveyors with office procedures, preparing business cards, etc.
Maintain and oversee the survey status log. Responsible for tracking all survey activities to ensure that surveys are completed in accordance with the State Operations Manual.
Process surveys: prepare Statements of Deficiencies and all survey related correspondence, upload survey information into ACO, close surveys when cycles are completed.
Review plans of correction and documentation submitted by facilities during the post survey revisit review process.
Coordinate the timely submission of Performance Evaluations for LTC surveyors.
Maintain the facility listing of LTC facilities in the Capital District Area Office.
Coordinate Informal Dispute Resolution activities for the Capital District Area Office.
Provide back-up to complaint program when needed.
Makes recommendations, prepares justifications and coordinates space/equipment/supplies planning and allocation.
Supervises program support personnel to assure coverage of program needs.
Orients new support personnel and oversees their quality of work.
Confers with senior managers on program office equipment needs.
Coordinates the ordering of program supplies and oversees the filing system.
Coordinates updates and revises the nursing home provider communication list. Assures distribution of updated information to all program staff.
Assist in recruitment of support staff (i.e., interviewing applicants, calling for references, etc.).
Respond to telephone inquiries from providers, residents, the public and other state offices as needed.
Respond to public health emergencies and participate in preparedness related activities, training, and exercises as directed and needed.
Minimum qualifications:
A high school diploma (or equivalent).
Two-year minimum experience working in a professional office setting.
Excellent working knowledge of Microsoft Office (specifically Word, SharePoint and Excel).
The ability to enter data into, and extract data from, electronic databases.
The ability to work independently and on a team with different personalities.
The ability to handle multiple, shifting priorities.
Good organizational skills, including an ability to organize information into reports.
Preferred qualifications:
Certification in Microsoft Office products.
Knowledge and experience with computer information systems and computer programming.
Bachelor's or master's degree.
Prior experience working in the Office of Aging and Long-Term Care Center for Health Care Provider Services and Oversight.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
