Order Entry Specialist
Job Responsibilities:
Inform customers of prices and collect payment: Communicate pricing information to customers and handle payment collection efficiently.
Set up a payment plan if necessary: Assist customers in setting up payment plans, ensuring terms are clear and manageable.
Ensure payment information is accurate: Verify the accuracy of payment information and update records as needed.
Process orders and distribute receipts: Manage the processing of orders and ensure receipts are distributed to customers promptly.
Input orders into database: Accurately enter order details into the company's database, maintaining up-to-date records.
Inform customer of expected delivery date: Provide customers with information on expected delivery dates and any potential delays.
Follow up on orders: Monitor the status of orders and follow up with customers to ensure satisfaction.
Handle complaints about unfulfilled orders: Address and resolve customer complaints regarding unfulfilled orders in a timely and professional manner.
Check inventory control: Assist in monitoring inventory levels and coordinating with the inventory control team to ensure stock availability.
Job Qualifications:
Organized and detail-oriented with the ability to prioritize projects.
3+ years of recent administrative assistant duties
Excellent customer service skills in face-to-face, telephone, or electronic interactions with clients or co-workers.
Familiarity with Microsoft Office Suite
MUST be strongly proficient in Excel skills.; Excel Sheets (Sheet Formulas & Pivot Tables)
Comfortable with software installation and troubleshooting.
Work Environment:
Fully onsite in Racine, WI
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in MOUNT PLEASANT,WI.
Application Deadline
This position is anticipated to close on Apr 18, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
