Clinical Support Assistant, Oswego
Oswego, NY (http://maps.google.com/maps?q=10+George+St.+Oswego+NY+USA+13126)
Job Type
Full-time
Description
Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required.
Principal Accountabilities:
Complete chart preps for upcoming appointments
Answer phone calls and pages, coordinating communication with team members and patients
Complete robust calling, appointment confirmations, etc.
Print patient letters, notes as requested by provider (school or work notes)
Print information for patient discharge as requested
Print CCD forms for ambulance transfers
Obtain lab, radiology or other test results as requested by provider
Assist with task follow-up and closure
Assist clinical support with rooming patients
Assist with preparation for treatments and procedures without medication administration
Assist in maintaining clinical supplies and cleanliness of work area
Assist with regulatory audits as requested
Schedule patient appointments according to guidelines
To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team
Any other clinical duties and responsibilities as requested by management and supervision
Requirements
Knowledge/ Education Requirements:
High school graduate or GED, experience in ambulatory care preferred
Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred
Must possess a willingness to accept direction from providers and supervisors
Must possess the ability to work well and with compassion in stressful situations
Must maintain a professional and courteous demeanor with both patients and co-workers
Must be keenly aware of the importance of confidentiality in all aspects of the position
Salary Description
$15.50 -$17.75/hr. Depending on experience
