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Taylor Sudden Service provides exclusive worldwide distribution of
genuine Taylor OEM parts and forklift service for equipment designed,
manufactured, and marketed by Taylor Machine Works, Inc. Backed by a
network of parts and service centers, nationwide dealer support
organizations, and factory-trained service technicians, SSI is committed
to providing the best parts and service support in the industry. We
offer training schools for our service technicians on a regular basis,
ensuring the best possible service to Taylor Machine Works\' customers.
Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of
Companies, a third-generation family-owned business based in Louisville,
MS since 1927.
Duties/Responsibilities:
Consults with Service Manager to plan effective work and travel
schedule, giving priority to customer need, considering location of
machine and availability of parts.
Provides tools and parts and arranges for facilities to perform
repair work (usually on customer premises).
Reports to Service Manager such information as name of customer,
description of machine, nature of malfunction, the time involved in
working, driving, and waiting, mileage, etc. so that proper accounts
can be charged, and proper billing can be made.
Performs preventative maintenance service to generator sets to
include changing engine fluids and filters, inspecting the gensets
AC and DC systems, belts, hoses, exhaust systems, and other
components. Responsible for load bank testing and testing automatic
transfer switches. Responsible for filing the proper paperwork and
checklist pertaining to each inspection.
Strives to increase technical skills through attendance at
company-sponsored vocational schools, annual training meetings of
departmental personnel and reading of technical literature.
Promotes and enhances the company image by maintaining a neat,
personal appearance and by keeping the service truck in a clean,
polished, and orderly condition.
Required Skills/Abilities:
Good technical problem solving and trouble shooting skills.
Know how to use a multimeter.
Must have own tools.
Good computer skills.
Work well with others and possess good people skills.
Have a professional attitude, and be able to work with customers on
a one on one basis.
Job requires stooping, bending, climbing, and capability of lifting
up to 50 pounds.
Required on occasion to stay overnight at out of town locations.
Required to be on call rotation 24/7 at times.
Education and Experience:
High School Graduate or GED Equivalent
Must have valid driver\'s license and good driving record to be
insurable by corporate insurance carrier.
Must be DOT certifiable. (Must be 21 years of age to be DOT
certified).
Experience with diesel and/or gas engines including servicing and
repairing.
Have some Electrical experience and general knowledge of wiring
including reading Diagrams, installation and repair of electrical
components and circuits. AC and DC
Power Generation experience preferred.
Benefits:
Medical/Prescription
Dental
Vision
Vacation
10 Holidays
401K
Position Requirements
Full-Time/Part-Time Full-Time Position Field Generator Technician DOT
Division Sudden Service, Inc Close Date Number of Openings 1
Exempt/Non-Exempt Non-Exempt Hiring Manager(s) Scott Gilbert Req Number
MAN-25-00135 Open Date 4/3/2025 Location SSI-West Memphis About the
Organization Backed by over 95 years of experience, The Taylor Group has
become a worldwide operation with sales driven by the professional and
aggressive activities of a vast domestic dealer sales, direct sales, and
international sales organization. TMW designs, engineers, and
manufactures more than 100 models of industrial lift equipment with lift
capacities from 4,000 lbs. to 125,000 lbs. At the very center of this
success has been an unwavering commitment to the key concepts of
Faith-Vision-Work by the members of the Taylor family and employees who
collectively form The Big Red Team! Taylor Machine Works, Inc. is a
subsidiary of the Taylor Group of Companies, a third-generation
family-owned business based in Louisville, MS since 1927.
This position is currently accepting applications.
