Description
Summary:
The Imaging Applications Systems Administrator provides a high level of technical support (development, testing, integration and implementation) for applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, workflow development, problem resolution and vendor coordination. The System Administrator will assist user departments in the analysis and formulation of system requirements, perform comprehensive integrated testing to ensure the quality of the project deliverables, provide end user support and assistance including off hours support, and provide ongoing system support/maintenance and coordinate software upgrades, as well as develop database queries and reports to meet end users specifications, and monitor/support all interfaces and servers for assigned applications. The Systems Administrator will troubleshoot and resolve interface issues between imaging systems and other clinical information systems, promote the use of PACS and the EMR (EPIC) on an inpatient and outpatient basis, work with medical services groups to provide application support, integrate with different clinical systems. The incumbent will share off hour systems support.
Responsibilities:
1.Evaluates, requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.
2.Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3.Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
4.Assists other IT teams with selection and provides technical evaluation of products and tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
5.Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
6.Works to maintain daily charge work queues and acts as support for other users to assist with work queues.
7.Maintains Imaging procedure reporting oversight and recommends solution development for best practice and statistical reporting to meet required metrics.
8.Responsible for the implementation, maintenance, and support functions for the Radiology systems. Will work closely with other systems support teammates as well as the IT department to develop solutions and assist in troubleshooting.
9.Completes continuing education and in-service programs to meet regulatory and job requirements.
10.Actively participates in staff meetings and on committees as requested.
11.Participates in performance improvement activities.
12.Presents and promotes a professional demeanor at all times, establishes high standards of customer service, supports responsibility, pride, and teamwork, remains calm under pressure, and offers reasonable solutions for problems.
13.Demonstrates appropriate interaction with and provides recommended care and services to all patients. Exhibits knowledge and basic understanding regarding the needs of neonatal, adolescent, pediatric, adult and geriatric patients, and the cultural needs of all patients.
Applies knowledge of principles of standard precautions. Routinely uses PPE to avoid risk of exposure to self and others.
WAYNE
Other information:
Education Requirements:
? Completion of two years of formal Radiologic Technology training in a school approved by the Council of Education of the American Medical Association and certification by the American Registry of Radiologic Technologists preferred.
? Bachelor's degree from a recognized college or university preferred.
Licensure/Certification Requirements:
? ARRT registry preferred.
Professional Experience Requirements:
? Five years experience as a clinical Imaging setting required.
?Two years experience with a radiology information system and/or PACS required.
?Two years experience with voice recognition software required.Meditech/EPIC experience preferred.
Knowledge/Skills/and Abilities Requirements:
? Considerable knowledge of Radiology information systems, PACS and Epic as it relates to imaging processes.
? Knowledge of systems maintenance, analysis and implementation required.
? Excellent analytical and communication skills. Ability to communicate complex technical issues in terms clearly understood by various audiences.
? Strong work ethic with a sense of ownership and responsibility.
? Detail oriented, meticulous, and thorough.
? Excellent analytical, troubleshooting and problem-solving skills.
? Sound decision making.
? Organization and prioritization skills.
? Strong customer service, teamwork and interpersonal skills.
? Ability to work in a fast paced, energized environment.
? Views technology as a passion and not just a job.
? Skilled in MS Office and able to learn new software rapidly.
Valid NC Driver's License: No
If driving a Wayne vehicle, must be 21 years old and MVR must be approved by Risk Management.
01.7357.RAD-669
Job Details
Legal Employer: Wayne Health
Entity: Wayne UNC Health Care
Organization Unit: Radiology Support
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: WAYNE MED
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
