Job Title- IT Support Specialist
Position type- Full Time
Work Location- Bangalore/Noida/Gurugram
Working style- Hybrid
People Manager role: No
Required education and certifications critical for the role-
Any Graduate or Post-Graduate (full time)
Required years of experience –
Minimum 9+ years of relevant experience
AON IS IN THE BUSINESS OF BETTER DECISIONS
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
GENERAL DESCRIPTION OF ROLE:
We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have extensive knowledge and experience in Microsoft Group Policy management, Windows 10/11, Intune policy management, migration from On-Premises GPO to Intune cloud, browser management, Bitlocker, and MBAM. This role will be responsible for managing and optimizing our IT infrastructure to ensure seamless operations and security.
JOB RESPONSIBILITIES:
- Manage and maintain Microsoft Group Policies for Windows 10/11 environments.
- Develop, implement, and manage Intune policies for device management.
- Lead the migration of Group Policies from on-premises to Intune cloud.
- Oversee browser management and ensure compliance with company policies.
- Implement and manage Bitlocker encryption and MBAM for data security.
- Provide technical support and troubleshooting for IT-related issues.
- Collaborate with other IT team members to optimize system performance and security.
- Provide technical support and troubleshooting for IT-related issues.
- Stay updated with the latest industry trends and best practices.
SKILLS/COMPETENCIES REQUIRED:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in Microsoft Group Policies, Microsoft Intune policy management and migration from on-premises GPO to Intune cloud.
- Strong knowledge of Windows 10/11 environments.
- Experience with browser management, Bitlocker, and MBAM.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft Certified: Security, Compliance, and Identity Fundamentals.
- Experience in a similar role within a corporate environment.
HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.
#LI-RK2
2559993
