Description We are offering a permanent employment opportunity for an Administrative Assistant in Weaverville, North Carolina. This role is integral to our operations, providing crucial support services such as data entry and administrative assistance to a team of 16. The ideal candidate will be well-versed in Microsoft applications and possess excellent customer service skills.
Responsibilities
Provide comprehensive administrative support to a team of 16, ensuring smooth operations.
Accurately enter and update information in the MRS system, contributing to the efficiency of the data management process.
Handle inbound and outbound calls, delivering high-quality customer service.
Effectively correspond via email, maintaining professionalism and prompt responses.
Utilize Microsoft Excel, PowerPoint, Outlook, and Word to complete various tasks and projects.
Schedule appointments, demonstrating strong organizational and time management skills.
Input house data into the back office for Century 21, ensuring accuracy and efficiency.
Monitor and manage customer accounts, taking appropriate action when necessary. Requirements - Must have experience in answering inbound calls with professionalism and efficiency
Demonstrable skills in providing superior customer service
Proficiency in data entry tasks with a high level of accuracy and attention to detail
Able to manage email correspondence with clients and internal teams effectively
Experience in handling both inbound and outbound calls is a necessity
Must have proficiency in Microsoft Excel, with the ability to create and manage complex spreadsheets
Familiarity with Microsoft Outlook, including managing emails, schedules, and contacts
Knowledge of Microsoft PowerPoint, with the ability to create compelling presentations
Proficiency in Microsoft Word, with the capability to create, edit, and format documents
Must be able to schedule appointments, manage calendars and coordinate meetings efficiently TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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