Description
We are in search of a Bilingual Spanish Property Administrative Assistant for a role based in Dorchester, Massachusetts. Working within the Real Estate & Property industry, you will be tasked with handling customer applications, maintaining precise customer records, and resolving customer inquiries. This job offers a short term contract employment opportunity.
Responsibilities:
Efficiently process customer credit applications, ensuring accuracy at all times
Keep up-to-date and precise records of customer credit
Respond to and resolve any customer inquiries promptly and professionally
Monitor customer accounts and take necessary action when required
Familiarize yourself with Hud section 8 regulation to recertify residents' income
Schedule and set up appointments for residents
Review income and request necessary documentation
Send out verification of collected information
Maintain confidentiality while dealing with residents and in all facets of the role
Demonstrate personable skills in dealing with senior citizens and families
Organize and manage a high volume of paperwork
Handle both paper and electronic filing and keep track of all paperwork
Requirements
Proficiency in both English and Spanish languages is essential as the role entails communicating with diverse clients
Prior experience in answering inbound calls is required, demonstrating ability to handle high call volumes and resolve customer queries efficiently
Ability to perform receptionist duties effectively, including managing correspondence, scheduling appointments, and maintaining office organization
Experience in handling work orders is necessary, indicating an understanding of property maintenance processes and the ability to coordinate with contractors
Exceptional customer service skills are required, demonstrating a strong commitment to client satisfaction and ability to handle customer complaints and issues professionally
Familiarity with the real estate and property industry is preferred, indicating an understanding of industry practices and regulations
Strong organizational and multitasking skills are needed, demonstrating the ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment
Proficiency in using office software such as Microsoft Office Suite, as well as property management software, is advantageous
Excellent communication and interpersonal skills are required, indicating the ability to interact effectively with clients, team members, and external vendors
A high school diploma or equivalent is required. A degree in business administration or a related field is preferred
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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