This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12613027 Sun Retreats Rock
River (SSL)
Hillsdale, IL, US
Seasonal
Part Time
\$15 per hour
Are you a customer service all-star who is looking for a dynamic and
growing organization that will both challenge and reward you? Join our
team at Sun RV Resorts and embark on an exciting new opportunity! We are
looking for a Guest Services Coordinator to cover routine
office/clerical responsibilities for one of our resorts. You will also
serve as the face of the resort as you interact with current and
prospective guests and residents who come to the office with questions
and concerns. Apply online today and take your first steps down a
rewarding new career path!
OVERVIEW
Guest Services Coordinators handle the routine office work and
administrative responsibilities of the resort, working closely with the
Resort Manager and other team members.
JOB DUTIES
Greet and establish rapport with guests, current and prospective
residents. Field resort comments, suggestions, and complaints to the
Resort Manager.
Check guests in and out for their reservations.
Perform general administrative duties such as answering phones, typing,
copying, faxing, and filing.
Collect and post security deposits, rent, or funds for other services in
Yardi.
Make collection calls for site rental payments as directed; submit bad
debt files to collections.
Process resident move-ins and move-outs.
Complete and maintain resort records, reports, and files.
Review and code invoices and statements for manager approval.
Assist prospective residents by checking the status of Sun Homes
inventory; review home listings, show homes, and assist with rental
applications with manager\'s discretion.
Coordinate with Underwriting team to obtain approvals on prospective
resident applications; track all approvals and denials.
Maintain petty cash fund.
Prepare and distribute resort communications such as rule reminders,
violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply
orders as needed.
Assist with planning and coordinating guest and resident relation events
and activities within the resort.
Assist with the preparation of marketing materials.
Other duties as assigned.
REQUIREMENTS
High School Diploma or GED
Minimum of 2 years administrative experience
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use
Microsoft Office Suite, email, internet, and provide data entry in a
timely and efficient manner
Previous experience using Yardi and/or RMS software, a plus
RV resort office or hotel front desk experience, a plus
PERKS & BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization
where you will be challenged, inspired, rewarded and transformed. We
place a high priority on our team members, and this is a big part of
what sets us apart. We will ask you to give us your very best every day,
and will challenge you with interesting work, stretch assignments, a
collaborative and supportive work environment and plenty of learning and
growth. In exchange, we will reward you with an award-winning work
environment and awesome perks!
Paid sick leave
Online access to view and update personal information, review
paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on
things like mobile phone service, travel, retail, and more
Get paid daily with DailyPay
Access to hundreds of online learning modules via Sun University
Seasonal Now & Later Bonus
VacationRV site rent discounts at Sun Outdoors locations nationwide
Job Reference: 132235
At Sun, we recognize that diversity fosters innovation. Apply now to
join a company with an inclusive environment where you can be yourself
and thrive!
ACCESSIBILITY ASSISTANCEIf you are an individual with a disability
and need assistance completing an online application, please contact us
at (844) SUN-4343. Alternatively, an email may be sent to
careers@suncommunities.com. \"Applicant Accommodation\" should be
included in the subject line of the email.
Please note that this phone number and email address are only for those
individuals who would like to request an accommodation to apply for a
job.
California Team Member Privacy Notice
Nearest Major Market: Davenport
Nearest Secondary Market: Moline
Job Segment: Front Desk, Data Entry, Clerical, Supply, Part Time,
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