Description We are offering a long-term contract employment opportunity for an Administrative Assistant in Barnegat, New Jersey. The primary function of this role is to provide operational support to our apartment portfolio, including resident lease renewals, recertifications, rent payment processing, and maintaining excellent resident relations.
Responsibilities
Serve as the first point of contact for any resident inquiries related to renewals, recertifications, and payments.
Prepare, send, and track lease renewal notices to residents, coordinating follow-ups as required.
Efficiently process lease recertifications in line with property policies and regulations.
Record and monitor rent payments, ensuring financial records are accurate and up to date.
Provide guidance to residents on rent payment options and assist in addressing any payment related issues.
Collaborate with the leasing and property management teams to provide a seamless resident experience.
Maintain both digital and physical resident files, ensuring they are organized and up-to-date.
Assist in managing delinquent accounts, coordinating with property management to send necessary notices.
Maintain positive resident relations by offering timely and detail-oriented responses to all inquiries. Requirements - Proven experience in efficiently and detail-orientedly answering inbound calls
Excellent customer service skills, with the ability to address customer inquiries and complaints effectively
Proficiency in data entry, with a high level of accuracy and attention to detail
Experience in managing email correspondence, including responding to inquiries and forwarding messages as necessary
Ability to handle both inbound and outbound calls, ensuring effective communication with clients and team members
Proficiency in Microsoft Excel, with the ability to create spreadsheets, enter data, and perform basic calculations
Demonstrated experience in using Microsoft Outlook for managing emails, schedules, and contacts
Proficiency in Microsoft PowerPoint, with the ability to create, edit, and present detail-oriented presentations
Knowledge of Microsoft Word, including creating, editing, and formatting documents
Experience in scheduling appointments, with the ability to manage multiple calendars and coordinate meetings effectively TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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